In House Marketing Representative

Hilton Grand Vacations

Peoria, AZ

Full Time

Entry Level

16 days ago

Job Description

About the Role

At HGV, as an In-House Marketing Concierge, you will join a team of skilled professionals. In this role you will be responsible for engaging with potential guests and owners to promote the company's vacation ownership offerings, supporting operations at resort check-in, and contributing to company initiatives. Hilton Grand Vacations is a leading vacation ownership company dedicated to making every vacation memorable for owners and guests worldwide.

Key Responsibilities

Responsible for calling assigned leads for the purpose of scheduling Guest Tours during the owners or guests stay.
Responsible for working assigned shifts at Resort Check-In for the purpose of booking owners/guests to attend a presentation during their stay.
Meet or exceed performance metrics.
Complete Daily and Weekly Reports as required by the Manager.
Perform other related duties in support of operations and other company initiatives as required and assigned.

Requirements

High school Diploma or equivalent.
6 months sales experience; preferred.
6 months customer service experience.
Knowledge of timeshare Industry, Customer Service and quality fundamentals.
Proficiency with MS Office, Outlook, Word, Excel, Internet Explorer, company's intranet system and corporate policies and procedures.
Strong interpersonal communication skills to deal effectively with all levels of the organization.
Bilingual skills speaking English and Spanish is a plus.

Nice to Have

Bilingual skills speaking English and Spanish.

Qualifications

High school Diploma or equivalent.

Benefits & Perks

Unlimited earning potential with weekly pay.
Work-life balance.
Professional growth and career advancement.
Customizable benefits package.

Working at Hilton Grand Vacations

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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