ISR

About the Role

Key Responsibilities

• Execute activities for prospecting, lead generation, and create interest for SolarWinds products among existing customers
• Qualify inbound and outbound leads
• Understand customer requirements and effectively communicate the SolarWinds value proposition
• Respond to customer inquiries via phone and e-mail, and assist potential customers during the product evaluation process
• Manage, maintain, and communicate accurate customer and pipeline records within Salesforce for handover to Sales Reps
• Submit accurate and timely pipeline commits on a weekly and monthly basis
• Conduct short first-touch 5-minute online product demonstrations to potential customer audiences that are both technical and non-technical
• Work closely with the internal sales team based in Berlin to ensure a smooth handover
• Provide market feedback including customer priorities and needs
• Engage in social selling by creating new, unique content on social media platforms, including being comfortable on camera

Requirements

• 1-2 years of lead qualification, SDR, or sales experience
• Passion for creating interest in prospects to learn more about SolarWinds products
• Enthusiastic and self-starter approach
• Ability to communicate effectively both orally and in writing
• Strong interpersonal skills
• Proficiency with CRM tools, preferably Salesforce
• Proficiency with Microsoft Office (Exchange, PowerPoint, Excel, etc.)
• Proficiency with social media platforms, especially LinkedIn
• Comfortable creating social media content and being on camera

Nice to Have

• Language proficiency depending on the country supported

Qualifications

• Experience with social media content creation
• Experience with product demos and customer engagement