IT Product Manager (Onsite)

About the Role

Key Responsibilities

• Develop and articulate a clear product vision and strategy aligned with business objectives and market needs.
• Define and prioritize features, enhancements, and improvements based on market research, user feedback, and competitive analysis.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, sales, and customer support, to drive product development and delivery.
• Serve as stakeholders' primary point of contact, ensuring clear communication and alignment throughout the product lifecycle.
• Work closely with stakeholders, including customers, sales, marketing, and engineering teams, to gather and prioritize product requirements, including current and future state process maps to be shared and signed off with your sponsor.
• Monitor market trends, gather competitive intelligence, and analyze user behavior to identify opportunities for innovation and growth.
• Advocate for exceptional user experiences, working closely with design and engineering teams to prioritize usability and accessibility improvements.
• Lead the successful launch of new products and features, coordinating launch activities, preparing go-to-production plans, and ensuring smooth execution.
• Establish key performance indicators (KPIs) and metrics to measure product performance and success, analyzing data to identify areas for improvement.
• Drive a culture of continuous improvement, iterating on product features and processes based on user feedback, data insights, and market dynamics.
• Collaborate with product management peers and other stakeholders to share knowledge, best practices, and lessons learned, contributing to a culture of continuous learning and improvement.
• Act as a passionate customer advocate, representing their needs and interests in product decisions and initiatives.
• Proactively identify and mitigate risks and dependencies impacting product delivery or performance.
• Stay abreast of industry trends, emerging technologies, and best practices in product management, sharing insights and knowledge with the broader organization.
• Drive measurable business impact through product innovation, revenue growth, customer satisfaction, and market share expansion.
• Perform other assigned job-related duties that align with our organization’s vision, mission, and values and fall within your scope of practice.

Requirements

• Bachelor's Degree or relevant experience.
• Any relevant IT Certification.
• 5+ years of relevant and practical experience.
• Strong knowledge of Agile Product & Waterfall methodology.
• Proficiency in project management tools (Clarity, MS Projects, Jira, etc.).
• Understanding of software/product development lifecycle.
• Effective communication skills, able to present to senior leadership.
• Value-based decision-making skills.
• Analytical skills for diagnosing and solving issues.
• Ability to manage time, prioritize tasks, and handle responsibilities.

Nice to Have

• None specified in the description.

Qualifications

• Educational background: Bachelor's Degree or relevant experience.
• Experience: 5+ years of relevant and practical experience.

Benefits & Perks

• Paid time off
• 401(k) plans
• Affordable health, life, dental, vision, and prescription drug benefits