IT Program Manager

About the Role

Key Responsibilities

• Lead and manage technical projects from inception through completion, ensuring alignment with organizational goals and timelines.
• Provide technical oversight and guidance to ensure projects are executed efficiently and effectively.
• Coordinate with cross-functional teams, including software developers, systems engineers, system administrators, testers, cybersecurity experts, data scientists, and other relevant stakeholders to deliver comprehensive solutions.
• Work within a DevSecOps Operations & Maintenance (O&M) and development environments, integrating security practices into operational processes and ensuring the continuous delivery and maintenance of secure and efficient systems, and implementing innovative modernization of operational systems.
• Maintain clear and consistent communication with stakeholders, providing regular updates on project status, risks, and milestones.
• Identify and mitigate risks associated with technical projects, ensuring successful delivery of solutions.
• Utilize Agile methodologies to manage and deliver projects, ensuring adaptability and continuous improvement throughout the project lifecycle.
• Maintain comprehensive project documentation and generate regular reports to track progress and outcomes.
• Guide and define business improvement and organizational process to drive critical programs.
• Perform process analysis, process improvement and monitor/control processes.
• Respond resourcefully to new demands and challenges.

Requirements

• Active TS/SCI with polygraph clearance.
• Bachelor's degree in a technical field of study with a minimum of 18+ years of experience or Master's with 16 years experience.
• 9+ years' experience in leading multi-disciplinary teams to provide development, modernization, and operations & maintenance support to multiple enterprise systems and services.
• Familiarity with high-performance network infrastructure supporting data-heavy analytic and software applications.
• Strong analytical and problem-solving abilities, able to address complex networking challenges.
• Excellent written and oral communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Demonstrated experience supporting complex, large Enterprise IT programs that include Service Delivery, Agile development, and DevSecOps.
• Strong organizational skills with the ability to manage multiple tasks and prioritize work accordingly.
• Strong understanding of governance frameworks and best practices.
• Comprehensive knowledge of Business Case Analysis, Creative Problem Solving, Decision Briefing, Project Management Processes, Risk Management, and Strategic Planning.
• Experience managing or leading an Agile Scrum Team in a SAFe framework.
• Technical working knowledge of system integration, network administration, software development, data analysis, or cybersecurity.
• Ability to interface with clients at all levels of their business, including operations, financial, technology, and management.
• Ability to exercise good judgment when responding to clients and evaluating priorities with competing objectives.

Nice to Have

• Knowledgeable of various cloud services including Infrastructure as a Service, Platform as a Service, Software as a Service.
• Professional certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Cloud Professional Architect.
• Experience with program financial management and Financial Planning.
• Experience with COGNOS, PARIS, BASIS, BCR, and SLA Applications.
• Knowledge of Change management, Facilitation, Organizational Assessment, Process Modeling, Business Planning, Business Process Reengineering, and related areas.
• Certifications such as PMP, Lean Six Sigma, Agile Scrum Master, CSM, SAFe, ITIL.

Qualifications

• Bachelor's degree in a technical field or Master's degree with relevant experience.
• Minimum of 16-18 years of related experience depending on degree.

Benefits & Perks

• Not explicitly specified in the description.