Senior Technical Program Manager

About the Role

Key Responsibilities

• Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and make informed recommendations and escalations.
• Facilitate ongoing planning sessions based on Product and Technology leadership direction to adjust priorities and ensure continuous alignment with business goals within and across your portfolio.
• Own and drive end-to-end technical implementation programs focused on implementing full-stack CI/CD pipelines and containerized workspaces, defining scope, milestones, risks, success metrics, and executing multi-quarter roadmaps.
• Monitor progress and recommend necessary adjustments to surface risks of program execution to key stakeholders, facilitating course corrections as needed.
• Engage with stakeholders at all levels to ensure visibility, provide updates, and address concerns, facilitating communication and ensuring transparency and alignment.
• Identify potential risks and develop mitigation strategies in partnership with Tech and Product leaders, monitoring risks and implementing corrective actions.
• Identify, document, and manage dependencies across multiple projects, technologies, and teams, proactively coordinating with stakeholders to minimize risks and delays.
• Ensure the use of standard project management tools, maintain high standards of data hygiene, support accurate reporting, and uphold transparency within tools like Jira.
• Track program performance against plans and goals, using data and metrics to drive decision-making and continuous improvement.

Requirements

• BS/BA Degree in technical/information science or a related field, or equivalent experience.
• 7+ years of relevant experience in technical program management overseeing complex, inter-dependent projects.
• Deep understanding of the software development lifecycle (SDLC) and experience working closely with engineering teams.
• Solid understanding of core CI/CD practices and related technologies and processes.
• Experience with cloud infrastructure technologies such as AWS, Azure, or GCP.
• Experience driving transformation initiatives for engineering teams.
• Demonstrated expertise in at least one Agile methodology (e.g., Scrum).
• Proactive leadership and confidence to drive results, motivate cross-functional teams, and communicate effectively with senior stakeholders.
• Strong problem-solving skills, including risk anticipation and mitigation, and decision-making capabilities.

Nice to Have

• Relevant certifications such as PMP or Agile Certified Practitioner.
• Previous experience in FinTech or highly regulated environments.
• Hands-on familiarity with tools like Jira, Confluence, Google Drive.

Qualifications

• Educational background with a BS/BA degree in a relevant field or equivalent experience.

Benefits & Perks

• Health, dental, and vision insurances.
• Retirement savings plan.
• Paid time off.
• Health savings account and flexible spending accounts.
• Life insurance and disability insurance.
• Tuition reimbursement.
• Additional benefits as outlined in the company's offerings.