IT Program Manager

ICF

San Juan, PR

Contract

Senior

89k-151k

about 1 month ago

Job Description

About the Role

The Program Manager (PM) is responsible for overall management of the project team, facilitating workflow of client deliverables, and providing final oversight and quality assurance on reports and briefing materials. This role requires a strong understanding of the software development lifecycle (SDLC), technical architecture principles, agile delivery methodologies, and knowledge of state and local contracting. The PM serves as the critical link between business needs, architectural vision, and software execution, with the position being remote with the ability to travel up to 5%. The role is contingent upon contract award and involves active interviews and offers in anticipation of the award.

Key Responsibilities

Manages project activities: planning, organizing, directing, staffing, and reporting.
Lead end-to-end project management for software and digital solution development initiatives.
Collaborate with Solutions Architects to translate business requirements into scalable technical solutions.
Drive the delivery of development milestones, ensuring alignment with architectural designs and business goals.
Develop and maintain comprehensive project plans, timelines, resource allocations, and risk mitigation strategies.
Provide senior leadership over Agile/Scrum ceremonies (e.g., sprint planning, stand-ups, retrospectives).
Manage internal and external stakeholders to ensure clear communication, alignment, and satisfaction.
Monitor technical progress, resolve project roadblocks, and ensure quality standards are met.
Prepare and deliver status reports, project updates, and executive briefings.
Ensure compliance with security, regulatory, and performance standards throughout the development lifecycle.

Requirements

Bachelor's degree and eight years of experience.
At least 6 years of experience leading projects or contracts with demonstrated ability to manage a project and to provide guidance and direction for specific projects or sub-tasks.
Project management professional (PMP) certification.

Nice to Have

IT program and project management experience, preferably with experience in human capital or workforce domain.
Spanish fluency.
Prior experience in federal or state level enterprise IT environments.
Strong understanding of DevOps and Security best practices.
Experience managing AI or advanced data analytics programs.
Master's degree with six years of experience.
Proficient in project management tools such as Jira, Confluence, MS Project, or similar.

Qualifications

Educational background includes a Bachelor's degree or Master's degree (preferred).
Relevant certifications such as PMP are required.

Benefits & Perks

Pay range from $88,779.00 to $150,924.00 based on full-time employment, experience, skills, certifications, location, and other factors.

Working at ICF

ICF is a global advisory and technology services provider that combines expertise with cutting-edge technology to help clients solve complex challenges. The company values building a workplace where everyone can thrive, promotes diversity and inclusion, and is committed to equal opportunity employment. Reasonable accommodations are available for applicants with disabilities, veterans, and those with religious beliefs, ensuring an inclusive and supportive work environment.

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