IT Program Manager I

About the Role

Key Responsibilities

• Develop program implementation approach and road map based on program vision articulated by project sponsor and key stakeholders
• Work closely with project sponsor, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for program deliverables and workstreams
• Manage risks, issues & dependencies and maintain a RAID log to maximize delivery efficiency and productivity
• Manage and provide oversight of program status to Senior leaders and work across project workstreams to prioritize and resolve high priority issues requiring escalation
• Work productively and positively with a wide range of individuals including project managers, key organizational leaders, resource managers, and stakeholders
• Use effective project and program management methodology and techniques to enable the success of the program
• Develop and use assessment tools to evaluate and improve stakeholder satisfaction and program quality
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Requirements

• Bachelor's degree or equivalent industry experience
• 5+ years in an advanced technical project management role, with a preference for those with program management experience
• Demonstrated knowledge of project management disciplines
• Demonstrated knowledge of Software Development Lifecycle (SDLC)
• Proficient in Microsoft computer applications (MS Project)
• Excellent communication and collaboration skills
• Strong organizational skills

Nice to Have

• Master's degree in relevant field
• Experience managing projects in multiple methodologies (predictive/waterfall, hybrid, and agile)
• Project Management Professional Certification (PMP)
• Agile Certification (CSM or PMI-ACP)
• Program Management Professional Certification (PgMP)
• Change Management Certification (Prosci)
• Demonstrated experience in providing policy, strategic and operational advice, and recommendations at a senior level
• Demonstrated experience in stakeholder engagement on complex and high-profile issues
• Knowledge of software engineering disciplines
• Lean Six Sigma Certifications (LSSGB, LSSYB, LSSBB, LSS Champion)

Benefits & Perks

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including Employee Assistance Program
• Referral bonus program