IT Program Manager Sr

About the Role

Key Responsibilities

• Run and manage multiple complex projects under the umbrella of a defined program and take responsibility for their delivery using formal program management techniques as appropriate
• Ensure that program executive sponsorship, governance, organizational structure, scope, objectives and success criteria are established
• Collaborate with appropriate stakeholders (Business/Product Owners, IT) to outline the program approach, sequencing of work and resourcing necessary to execute effectively
• Facilitate the business and product owner decisioning process, as necessary
• Establish and facilitate Program Steering Committee and Program Governance meetings as appropriate
• Manage project dependencies across and related to the program ensuring delivery alignment
• Drive delivery of projects within the program with predictable consistency and efficiency with focus on achieving expected results
• Manage program scope and ensure proper change governance is implemented
• Identify and manage program level issues/risks and create actionable mitigation strategies
• Actively manage program communications and relationships with stakeholders at all levels, including Executive Management
• Ensure proper governance to deliver projects on time, meet business & technical requirements, and stay within budget
• Manage, monitor and report progress against milestones and budgets, providing transparent communication to Management and Executive Leadership
• Manage program change management and training efforts to minimize operational impacts
• Assist with vendor relationship management (Systems Integrator, Software, others)
• Provide leadership, coaching and guidance to project managers, resource managers and product owners, building and motivating the team
• Create and manage a culture of transparency and accountability within the program
• Establish and maintain effective working relationships with all stakeholders and act as the key point of contact for the project
• Perform any additional duties and responsibilities as expected in the role

Requirements

• Educated to bachelor's degree level, preferably in IT or a similar field
• 10+ years of experience managing the delivery of IT Solutions in Applications delivery and Transformation projects within a complex and dynamic environment
• Experience in a global Finance/Insurance or regulated industry is preferred
• Strong management skills including project management, financial management, change management and facilitation
• Ability to lead and direct projects without compromising business outcomes and priorities
• Experience working in complex organizational structures and forging delivery paths
• Excellent communication skills and experience managing diverging stakeholder interests
• Proven ability to create reports and summarize project health status for stakeholders
• Ability to manage and track project costs and budgets to agreed baselines
• Experience driving functional and geographic workstreams and coordinating step change delivery
• Collaborative working style fostering accountability and sharing
• Self-motivated individual capable of working across organizational and geographic styles
• Fluent spoken and written English
• Willingness to travel internationally

Nice to Have

• Experience in a regulated industry such as finance or insurance
• Experience with vendor relationship management
• Experience leading large-scale transformation projects

Qualifications

• Bachelor's degree in IT or a related field

Benefits & Perks

• Not explicitly specified in the description