Lead Product Management & Development

About the Role

Key Responsibilities

• Defines and drives product vision, strategy, and initiatives to grow customers, revenue, and margin.
• Prepare executive presentation materials that discuss product performance metrics and key financials against product strategy and roadmap.
• May be responsible for developing financial models and business cases to support capital funding requests for new product features and enhancements.
• Research, design, plan, develop, and evaluate new products or features by translating and documenting customer and technical requirements into final product design.
• Analyze customer needs, identify priorities for new products or services and enhancements.
• Conduct research and analysis on defined market, including addressable revenue potential, competitive analysis, definition of product functionality and existing customer segments, volumes, and revenue results.
• Prepare and present requirements, plans, and business cases for new or modified products and services.
• Partner cross-functionally across the organization, including business, network, technology, UX, legal, regulatory, marketing, pricing, and finance teams, to design or modify products, offers, promotions and other product enhancements for market launch.
• Create product roadmaps, service guides, product documentation, results reports/analysis, and project plans.
• May be responsible for managing budgets, acquiring estimates and requests for funding through the capital process.
• Manage ongoing lifecycle product performance.
• As the Product Owner, provide operational channel support for Sales Channel Partners and Wireline Transformation Partners and drive escalations for technology teams to resolve customer and sales-impacting issues.

Requirements

• Excellent written and verbal communication skills.
• Experience working with financial models and building business cases.
• Strong analytical skills with the ability to interpret complex data and make informed decisions.
• Proven strategic thinking skills with the ability to develop and implement effective product strategies.
• Strong organizational and project management skills, including detail-oriented approach.
• Knowledge of broadband and wireless industry.
• Experience working across various sales channels (e.g., Retail, Customer Care, Digital).
• Experience working with Technology and Network partner teams (e.g., CTX).
• Minimum of 6+ years of experience.
• Typically requires a Bachelor's degree; advanced degree (e.g., MBA) preferred.

Nice to Have

• Experience working with Technology and Network partner teams (e.g., CTX).
• Advanced degree such as MBA.

Benefits & Perks

• Salary between $128,400 - $215,800 USD annually.
• Medical/Dental/Vision coverage.
• 401(k) plan.
• Tuition reimbursement program.
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays).
• Paid Parental Leave.
• Paid Caregiver Leave.
• Additional sick leave beyond legal requirements (may be available but unprotected).
• Adoption Reimbursement.
• Disability Benefits (short term and long term).
• Life and Accidental Death Insurance.
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.
• Employee Assistance Programs (EAP).
• Extensive employee wellness programs.
• Employee discounts up to 50% on eligible AT&T mobility plans, accessories, internet, and phone.