Lead Product Manager, Consumer

ResortPass

New York, NY

Full Time

Senior

180k-200k

2 days ago

Job Description

About the Role

ResortPass is completely redefining what it means to be a guest at a hotel. By offering day access to luxury hotel experiences, including breathtaking pools, private beaches, deluxe spas, and more, ResortPass allows people to escape - without ever leaving town. If you're moved to contribute to our vision, we'd love your help. Our growing team of innovative tech and hospitality experts has partnered with over 1,800 leading hotels and resorts including Ritz-Carlton, Four Seasons, Westin, and Fairmont. We've connected over 3 million people with relaxation and luxury in their own neighborhoods, making rest more mindful, togetherness more meaningful, and escape more accessible. Fresh off a Series B $30M raise, co-led by Declaration Partners and 14W with additional investment from previous investor Charles River Ventures, and new investors Endeavor, Jessica Alba, Adam Grant and others, ResortPass is at the beginning of creating a new category of hospitality.

Key Responsibilities

Collaborate closely with engineers, designers, marketing, and cross-functional teams to build features that drive conversion, engagement and growth from ideation through design, execution, launch, outcomes, and iteration
Lead the planning, execution and delivery of our consumer strategy and roadmap in partnership with our VP of Product, by managing standups, sprint processes, and high-level communication with leadership
Deeply understand our customers through dogfooding, data analysis and qualitative research to continually iterate, innovate, and evolve the product experience
Run continuous experiments to uncover insights and improve conversion and engagement
Define and drive the improvement in conversion and growth metrics, owning and expanding the key product conversion and growth loops of the business

Requirements

5+ years of product management experience delivering complex products and features from concept to launch
Experience of innovating and rapid A/B testing in a high performing consumer product function
Deeply quantitative and able to deconstruct a funnel, and define and calibrate target metrics
Ability to map and evaluate possible areas of experimentation and prioritize at the category level based on business impact
A strong ability to research ideas, understand the customer and make informed decisions based on success metrics
Skilled at operating as a cross-functional leader in situations with high levels of ambiguity
Mastery of data and product tools including JIRA, Amplitude, Looker etc.
Scrappy, motivated, problem solver who won't wait for direction

Nice to Have

Deep knowledge of SQL
Entrepreneurial experience
Knowledge of digital marketing channels including SEO
Familiarity with marketing technology and tracking tools
Experience in travel or marketplace products

Qualifications

N/A (not explicitly specified in the description)

Benefits & Perks

Health, Dental & Vision - We're deeply invested in the health and well-being of our team and are proud to contribute to the monthly premiums of these insurance plans
Stock Option Plan - We offer employees the opportunity to become part-owners in our mission. Let's redefine what it means to be a guest, together
401k plan - Save for your future with a 401k plan offering
Unlimited Paid Time Off (PTO) - Enjoy life away from work to be inspired and fully recharge with unlimited paid time off
Paid parental leave
Commuter benefits
Annual ResortPass credit - Our mission is to bring delight and relaxation to people around the world; including our employees! Access private beaches, deluxe saunas, awesome pools, and much more with your annual credit

Working at ResortPass

While building a startup is hard, being a good person is not. We are creating a culture of people with whom you would look forward to working. While we offer incredible experiences to our guests, it is just as important to us to foster an incredible culture for our employees.

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