Lead Product Technology

About the Role

Key Responsibilities

• Lead end-to-end oversight of wireline product rollouts, ensuring all aspects of product delivery align with business objectives and customer needs.
• Own and manage change management processes, ensuring smooth transitions during product updates, enhancements, and deployments.
• Take full accountability for project management, including planning, execution, monitoring, and reporting on project status, risks, and outcomes.
• Drive cross-collaboration with partner organizations such as Sales, Commercialization, Technology, and Operations to ensure alignment and successful execution of product initiatives.
• Serve as the primary advocate for customer and product experience, ensuring feedback loops and customer-centric adjustments are incorporated into the product lifecycle.
• Develop and deliver executive-level presentations, providing clear and concise project status updates, issue escalations, and resolution strategies to officers and senior leadership.
• Proactively identify, own, and resolve problems by bringing together stakeholders, facilitating discussions, and driving consensus to implement quick, effective solutions.
• Monitor and mitigate project risks, ensuring the timely delivery of milestones with minimal disruption to business operations.
• Utilize wireline product expertise from Sales Solutioning, Design, Product, or Technology to guide strategies, anticipate challenges, and deliver innovative solutions.

Requirements

• Proven experience in wireline products, with a background in sales solutioning, product design, technology, or related fields.
• Strong project management skills, including the ability to manage complex, large-scale initiatives with multiple stakeholders.
• Exceptional communication and presentation skills, capable of delivering impactful readouts to executive officers and senior leadership.
• Demonstrated ability to take ownership of projects, drive accountability, and deliver results with minimal supervision.
• Experience in cross-functional collaboration, working effectively across diverse teams and departments.
• Strong problem-solving skills, with the ability to quickly identify root causes, align stakeholders, and implement solutions.
• A track record of managing and improving customer and product experiences through proactive and innovative approaches.

Nice to Have

• PMP or equivalent project management certification is a plus.
• Experience in change management processes and tools.
• Familiarity with wireline technologies and product lifecycle management.
• Analytical mindset with the ability to interpret data and make data-driven decisions.

Qualifications

• Bachelor's degree (BS/BA) desired.
• 5+ years of related experience.
• Certification is required in some areas.

Benefits & Perks

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone