Litigation Support Project Manager

About the Role

Key Responsibilities

• Responsible for the comprehensive management of all phases of litigation support and eDiscovery projects.
• Serve as the primary point of contact and liaison between legal teams, clients, co-counsel and external and internal service providers.
• Provide strategic oversight, coordination, training, and ongoing maintenance of the firm's portfolio of litigation support and practice management technologies.
• Assist with the identification, selection, testing and implementation of new litigation support and practice management technologies, particularly as it may involve the incorporation of artificial intelligence.
• Assist with the development of the yearly litigation support budget.
• Handle all aspects of document/ESI processing, hosting and production, including assisting with the identification of responsive data.
• Coordinate activities such as hosting platform administration, data processing, loading, quality control and productions.
• Ensure proper handling, storage, and retrieval of legal documents and data, maintaining confidentiality and compliance with legal standards.
• Coordinate and oversee the forensic collection of documents/ESI in conjunction with internal and external collection experts.
• Consult with case teams and clients to develop, define and execute comprehensive eDiscovery strategies, project plans, and workflows.
• Assist legal teams and clients with data culling, filtering, keyword strategies, and the use of TAR, advanced analytics, and review workflows.
• Collaborate with case teams to develop, track, and monitor eDiscovery budgets, fees, and costs.
• Assess, select, and manage external eDiscovery and managed review service providers, including evaluating proposals and overseeing vendor performance.
• Diagnose and resolve complex technical issues related to eDiscovery, litigation support and practice management platforms.
• Manage litigation support data repositories.
• Provide hands-on consultation and training on eDiscovery software and litigation support technologies.
• Work closely with the Litigation Support team, case teams, IT department and other firm departments to ensure seamless project execution.
• Stay informed of industry trends, legal developments, case law and new technologies relevant to eDiscovery and litigation support.
• Contribute to the development of firm-wide eDiscovery and litigation support best practices, policies, and training programs.
• Create operational manuals, templates, and reference materials as needed.
• Assist with the professional development and informal mentorship of junior litigation support staff.
• Maintain accurate documentation of all projects and work assignments.
• Ensure all activities comply with data protection laws, firm policies, and data security protocols.
• Offer periodic after-hours support and coordinate project coverage during non-standard hours.
• Communicate courteously and professionally via phone, email, and in person.
• Maintain a neat and orderly workplace.
• Keep supervisor informed of current issues and potential problems.
• Follow safety procedures while carrying out all duties.

Requirements

• Bachelor's degree (B. A.) from a four-year college or university in computer science or related discipline; or five years related experience and/or training; or equivalent combination of education and experience.
• Must have at least five years' experience managing litigation support and practice management technology and eDiscovery projects, preferably in a law firm.
• Requires expert-level proficiency with eDiscovery review platforms, especially Relativity (RCA highly preferred).
• Strong understanding of backend functionality of eDiscovery review platforms.
• Proficiency with other legal litigation support and practice management applications.
• Knowledge of legal artificial intelligence technologies, social media collection and docketing solutions highly preferable.

Nice to Have

• Knowledge of legal artificial intelligence technologies.
• Experience with social media collection and docketing solutions.

Qualifications

• Five years' experience managing litigation support and practice management technology and eDiscovery projects.
• Expert proficiency with Relativity (RCA preferred).
• Strong understanding of backend platform functionality.

Benefits & Perks

• Salary pay scale in San Francisco, CA is $125,269.00 to $187,903.00 annually.
• Actual salary may vary based on skills, experience, performance, and other factors.