Manager Creative Operations - Brand Social

About the Role

Key Responsibilities

• Establish comprehensive project plans for Creative teams to deliver work in social and digital channels including organic, paid social, and OLV projects.
• Manage, support, and develop a small Creative Operations team in leading day-to-day operations, project management, and reporting of status across the groups for creative development, production, and delivery.
• Lead project planning, briefings, and kickoffs, ensuring all creative deliverables are sufficiently planned, adequately resourced, and have clearly defined deliverables.
• Manage communications between in-house Creative teams and creative agencies to support the creative development process and facilitate a frictionless process.
• Lead effective communication of project status and timing, adjusting as needed to ensure high-quality and consistency.
• Work closely with Creative Management to plan resources, budgets, project timelines, and communicate changes or updates as issues arise.
• Identify and implement tools and technology for tracking, developing, and delivering creative assets across all channels.
• Collaborate with creative, production, and design teams to develop standardized and optimized systems for project management.

Requirements

• 7+ years in creative operations, creative services, project management, or agency production in a fast-paced, high-output environment.
• Experience working with marketing and/or production agencies across various projects and channels; video experience preferred.
• Deep knowledge of creative workflow models and project management tools including Microsoft Office, Workfront, Monday.com, and others.
• Proven ability to lead, grow, and develop teams in a creative environment.
• Degree in Marketing, Communications, or general management.
• Highly organized with outstanding problem-solving abilities and excellent verbal and written communication skills.
• A collaborative nature with a passion for improving and elevating processes and driving solutions.
• Experience working in a hybrid working environment.

Nice to Have

• Experience with video projects.

Qualifications

• Degree in Marketing, Communications, or general management.

Benefits & Perks

• Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits.
• Part-time positions are eligible for dental, vision, life, and disability benefits.
• The pay range for this position is $88,200.00 - $115,000.00 per year with the opportunity for additional compensation pursuant to the company's bonus plan.