Manager, Digital Experience Tooling

About the Role

Key Responsibilities

• Lead an engineering team that designs and implements tooling and automation supporting the delivery of innovative digital experiences in stores
• Understand the end-to-end process of demo content creation and production, including scripts, software tools, and teams
• Contribute to overall design, roadmap, performance analysis, and optimization of tools
• Build management systems to ensure technical requirements are aligned with business needs and are resourced and sequenced appropriately
• Provide relevant executive communications tied to project status
• Collaborate with partner teams to ensure timely delivery of features or to identify potential risks and develop mitigation strategies
• Monitor the performance and reliability of systems involved in content production, implementing improvements as needed to optimize operations

Requirements

• 10+ years of relevant experience in engineering management, technical program/product management, program delivery, or a similar role
• 5+ years of people management experience, including performance management, recruitment, and organizational design
• Track record of on-time delivery of high-quality, complex technical initiatives across global product and engineering teams, including remote vendors
• Previous programming experience, including knowledge of command line interface (CLI), terminal tools, scripting, version control tools such as git, database management, and API integrations
• BS or MS in Computer Science, Electrical Engineering, or equivalent

Nice to Have

• Experience building AI/ML products
• Role models inclusive leadership behaviors and builds, develops, and retains diverse teams

Qualifications

• Educational background in Computer Science, Electrical Engineering, or equivalent
• Experience with software tooling, automation, and digital experience delivery

Benefits & Perks

• Comprehensive medical and dental coverage
• Retirement benefits
• Range of discounted products and free services
• Reimbursement for educational expenses
• Discretionary bonuses or commission payments
• Relocation assistance
• Participation in Apple's employee stock programs, including restricted stock units and stock purchase plans