MANAGER OF BUSINESS INTELLIGENCE (MANAGER OF BUSINESS DEVELOPMENT)

About the Role

Key Responsibilities

• Manage key projects and programs, including the Supply Chain Information Highway (SCIH), business intelligence tools, Customer Relationship Management (CRM) systems, green shipping initiatives, and future digitization efforts.
• Oversee SCIH by enhancing functionality, coordinating data sources, and managing partners, stakeholders, and vendors.
• Lead projects from planning to delivery, including scope definition, budgeting, resource allocation, and timelines.
• Support customer engagement by attending meetings, maintaining CRM data, and generating regular reports.
• Assist sales and marketing efforts to grow cargo volume, market share, and revenue.
• Recommend and implement strategies to optimize port land use and revenue; collaborate on leasing and development opportunities.
• Prepare reports, presentations, infographics, and respond to trade-related information requests.
• Manage project and department budgets; negotiate and oversee project bids.
• Represent the division through correspondence, meetings, tours, events, and conferences; respond to inquiries and engage with customers.
• Supervise staff: hire, train, evaluate, and coach performance; address issues as needed.
• Keep leadership informed on key updates; maintain strong working relationships with internal teams and external partners.
• Serve as Acting Director in the absence of leadership.

Requirements

• Bachelor's Degree in Computer Science, Data Science, Business, or a related field.
• Certification in data science, data management, or data analytics.
• Minimum of five years of experience in database management, data analysis, business intelligence, or project management.
• Minimum of three years of direct supervisory experience.
• Ability to obtain and maintain a TWIC credential.
• Broad knowledge of management principles and public administration practices.
• Familiarity with goods movement, logistics, maritime, and business development terminology.
• Experience with Business Intelligence tools and market data systems (e.g., PIERS).
• High proficiency in MS Office (Word, Excel, Outlook) and adaptability to new software.
• Strong research, analytical, and problem-solving skills.

Nice to Have

• Master's degree in Computer Science, Data Science, Business, or a related field.
• Knowledge of public enterprise fund and port authority management.
• Knowledge of consultant contracting and public records management.
• Second language proficiency.
• Familiarity with advanced Microsoft Excel, Access, SQL Server, or Python.

Qualifications

• Bachelor's Degree in Computer Science, Data Science, Business, or a related field
• Certification in data science, data management, or data analytics
• Minimum of five years of experience in relevant fields
• Minimum of three years of supervisory experience

Benefits & Perks

• Auto Allowance - $550.00 per month
• Executive Leave - 40 hours per year
• Retirement - CalPERS retirement formula 2.0% at 62, with employee contributions
• Pay for Performance based on individual achievement
• Deferred Compensation - City matches a percentage of base salary for the 457(b) plan
• Group Health Insurance - Medical and dental options, free vision coverage
• Life Insurance - City-paid policy of $20,000 plus additional coverage up to $500,000
• Disability Insurance - Short- and long-term disability
• Vacation - Accrued at two weeks annually
• Sick Leave - 8 hours per month, convertible upon retirement
• Paid Parental Leave - Up to 30 days after six months of employment
• Holidays - 11 scheduled holidays plus 4 personal holidays
• Education Reimbursement - Tuition reimbursement opportunities
• Annual Physical - City-provided physical examination
• Public Student Loan Forgiveness program
• 529 College Savings Plan