Manager (Shift), Data Center Operations (CH2) (1673)

About the Role

Key Responsibilities

• Responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure.
• Manage mechanical systems including chilled water, HVAC units, CRAC/CRAH, and humidification systems.
• Oversee electrical/critical power distribution from utility/generator switchgear through UPS systems to customer load.
• Manage fire life safety systems including wet and pre-action sprinkler systems and detection devices.
• Handle communications infrastructure responsibilities such as IFD/MDF/MMR management, structured cabling, and customer space management.
• Vendor management including daily work and service contracts, and managing all aspects of projects from conception to completion.
• Conduct commissioning activities within the data center and write expert-level Method of Procedure (MOP) documents.
• Develop and implement operational strategies to improve data center efficiencies without increasing uptime risk.
• Ensure facility adherence to all compliance and audit requirements, as well as industry standards.
• Train and ensure technicians are qualified, aware of code and standards revisions, and work with the Senior Manager to develop training programs.
• Assist in developing financial OPEX and CAPEX budgets and forecasts, and model project ROI.
• Manage procurement processes including scope development, proposals, purchase requisitions, and invoice payments.
• Serve as a shift manager, overseeing staff evaluations, coaching, and team meetings.
• Operate, monitor, and respond to abnormal conditions in electrical, mechanical, building monitoring, and control systems.
• Track and analyze site efficiencies and energy consumption.
• Ensure maximum operational efficiency through analysis and technology recommendations.
• Manage vendor relationships, service contracts, and procurement/billing processes.
• Create detailed technical procedures for maintenance, emergencies, and site evolutions.
• Conduct technical reviews of procedures, standards, and policies.
• Manage site audits and ensure compliance standards are met.
• Prevent unplanned outages and manage mechanical and electrical system capacity.
• Provide mechanical and control expertise for the data center.
• Utilize CMMS systems and ensure timely completion of processes related to SLAs.
• Provide exceptional customer service and support, including on-call emergency response if required.
• Promote CoreSite’s Principles of Operational Excellence and company culture.
• Participate in special projects as assigned.

Requirements

• Expert knowledge of data center electrical, mechanical, fire life safety, and communications systems.
• Experience managing mechanical systems such as chilled water, HVAC, CRAC/CRAH, and humidification systems.
• Experience managing electrical power distribution and critical power systems.
• Knowledge of fire safety systems including sprinkler and detection systems.
• Project management experience from conception to completion.
• Ability to write detailed Method of Procedures (MOP).
• Strong vendor management skills including service contracts and procurement.
• Experience with energy management and operational efficiency strategies.
• Ability to develop and manage budgets and forecasts for CapEx and OpEx.
• Leadership skills to manage and train technicians, including evaluations and coaching.
• Strong technical review skills for procedures, standards, and policies.
• Experience with site audits and compliance standards.
• Ability to respond to emergency situations and work on-call if necessary.
• Excellent interpersonal and management skills, with the ability to lead shifts and coordinate teams.

Nice to Have

• Experience with CMMS systems.
• Knowledge of industry standards and regulations related to data center operations.
• Innovative thinking and cross-functional technical ability.

Qualifications

• Not explicitly specified; implied experience and expertise in data center systems and management.

Benefits & Perks

• Not specified in the description.