Marketing & Administrative Specialist

Office Furniture Center

Chicago, IL

Full Time

Entry Level

42k-48k

6 days ago

Job Description

About the Role

Office Furniture Center operates the largest showroom of value-priced office furniture in the Midwest, serving over 25,000 customers in the past decade. We specialize in premium pre-owned office furniture and refurbishing services, ensuring our clients receive customized solutions that meet their needs and budgets. We are seeking a dynamic Marketing & Administrative Specialist for our Chicago showroom—someone we proudly call our “Director of First Impressions.” This critical role blends front‑desk responsibilities with hands‑on marketing support. You'll greet visitors, handle inbound calls, and distribute leads through NetSuite, while also helping drive business growth through social media posting, email campaigns, flyer creation, online product listings, and data entry.

Key Responsibilities

Greet and assist showroom visitors, creating a welcoming first impression.
Answer and route inbound phone calls promptly and professionally.
Capture and distribute inbound leads within NetSuite.
Support walk‑in and online inquiries with excellent service and follow‑through.
Assist with social media management: draft and schedule posts, respond to basic inquiries, and help grow our online presence.
Create simple marketing collateral such as flyers, signage, and promotional materials.
Post and update products on online marketplaces (e.g., Craigslist, Facebook Marketplace, LinkedIn).
Support email marketing by preparing and sending newsletters or promotions.
Perform data entry and maintain marketing and customer databases in Excel and other systems.
Assist with light graphic design tasks and proofreading marketing content.
Collaborate with the marketing team to ensure consistent messaging and branding.

Requirements

1-2 years in an administrative assistant, executive assistant, receptionist, or marketing support role.
Experience with CRM systems (NetSuite, Salesforce, or similar).
3-5 years of customer service experience with a friendly, professional demeanor.
Experience with classified and marketplace websites (Craigslist, Facebook Marketplace, etc.).
Strong Microsoft Word and Excel skills; familiarity with basic design tools (Canva or similar) a plus.
Excellent organization, detail orientation, and multitasking skills.
Clear written and verbal communication skills.
Team player with a proactive, roll‑up‑your‑sleeves attitude.
Ability to thrive in a fast‑paced environment with shifting priorities.

Nice to Have

Familiarity with basic design tools such as Canva.

Qualifications

High school diploma or equivalent (implied by experience requirements).

Benefits & Perks

Health insurance
Dental insurance
Vision insurance
401(k)
401(k) matching
Paid time off

Working at Office Furniture Center

We value a proactive, customer-focused approach and a team-oriented environment. Our culture encourages a self‑starter mentality, adaptability, and a creative edge to support our growth and success.

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