Marketing & Social Media Student Employee, Office

About the Role

Key Responsibilities

• Develop, design, and schedule content for the department's social media channels (Instagram, Facebook, etc.) in alignment with campus brand guidelines.
• Create digital and print marketing materials, including event flyers, weekly announcement graphics, promotional banners, and celebration posts (e.g., heritage months, holidays, student spotlights).
• Collaborate with the student activities team to brainstorm and plan marketing strategies for upcoming programs.
• Assist in writing engaging captions for posts to increase student engagement and awareness.
• Monitor trends in social media and student engagement to help evolve digital outreach strategies.
• Attend campus events to capture photos and videos for use in social media and promotional campaigns (as needed).
• Provide excellent customer service to students, staff, faculty, and community members who visit the Office of Student Activities, through greetings, answering questions, and taking messages.
• Assist with hosting OSA sponsored events, in-person and virtually, including event preparation, set-up, clean-up, decorating, food set-up and serving, checking-in students, working the popcorn machine, moving equipment and supplies, and other tasks as assigned.
• Design marketing for OSA events including flyers, brochures, banners, bulletin boards, monthly calendars, and free-standing signs, utilizing print media, digital media, handwritten signs, social media, videos, and personal outreach.
• Wear the JJC Mascot for OSA and campus events.
• Work assigned hours in the E-Sports Lab and the Design Thinking Lab to check in students, provide light technical support, and check out materials or equipment.
• Work evening and weekend events when requested, specifically from November through March for Comfort Zones events held on Tuesday, Wednesday, or Thursday nights between 4pm and 6pm.
• Perform related duties as assigned.

Requirements

• Excellent interpersonal, verbal, and written communication skills.
• Ability to take personal initiative and work as a team player.
• Personable, respectful, responsible, and creative.
• Familiarity with Microsoft Office applications.
• Excellent with social media platforms, including Instagram, Facebook, Twitter, and Snapchat.
• Ability to establish and maintain cooperative and effective working relationships with college and community members, displaying cultural competence and emotional intelligence.

Nice to Have

• Experience with publishing software (Publisher, Canva, and Photoshop preferred).
• Knowledge of college resources.
• Ability to write legibly.
• Ability to work on various JJC campuses (Main Campus, Romeoville Campus, City Center Campus).
• Proficiency in English, Spanish, and/or other languages, both verbal and written.
• Demonstrated multicultural competence.

Qualifications

• No formal educational qualifications specified, but demonstrated communication and social media skills are essential.

Benefits & Perks

• Work in a dynamic campus environment with opportunities for professional development.
• Engage in campus events and activities.
• Gain experience in social media, marketing, and event support.