Marketing Community Manager (REMOTE)

Signet Jewelers

San Francisco, CA

Full Time

Mid Level

85k-100k

about 1 month ago

Job Description

About the Role

Rocksbox is looking for a creative and data-driven marketing professional to join our marketing team as Community Marketing Manager. You will be responsible for accelerating Rocksbox's business by driving brand awareness, engagement, and loyalty through community building, event coordination, and social media strategies. This role is a critical part of Rocksbox's growth strategy, and you'll be working with a committed and motivated team. The role is based in San Francisco and reports to the VP of Marketing.

Key Responsibilities

Plan and execute online and offline events to engage with current and potential customers
Support new store openings with targeted events to drive awareness and traffic in key markets
Travel to store locations for events as needed
Act as point person for all elements of event execution - including vendor management, contracting, and coordination with retail ops and store teams
Create and implement social media strategies to increase brand visibility, engagement, and growth
Develop and manage brand ambassador customer loyalty, or influencer programs to strengthen brand loyalty and advocacy
Collaborate with Brand Manager, merchandising team, internal creative team and agencies as necessary to develop and execute events and community marketing initiatives in key markets
Analyze community insights and feedback to improve marketing initiatives and customer experiences
Manage internal relationships related to paid marketing, partnering with finance, product, and merchandising teams to administer and optimize paid marketing programs
Collaborate with agencies and other vendor partners

Requirements

Proven (3-5 years) experience in community management, event planning, and social media marketing
Strong collaboration, communication and interpersonal skills
Ability to think creatively and strategically to engage and grow the community
Familiarity with social media platforms and tools (e.g., Facebook, Instagram, Twitter, LinkedIn, etc.)
Familiarity with other channels (Direct Mail, Influencer, Television, Podcast)
Comfortable with deadline-driven projects and quick turnarounds
Analytical thinker - able to understand target metrics and goals

Nice to Have

Familiarity with Shopify as well as working with brand ambassadors or influencers

Qualifications

Experience in community management, event planning, and social media marketing (3-5 years)

Benefits & Perks

Comprehensive healthcare, dental, and vision insurance to keep you and your family covered
Fertility Benefits, with a max of $15,000, for participants in the U.S. medical plans/prescription plans
Generous 401(k) matching after just one year to help secure your financial future
Ample paid time off, plus seven holidays to recharge and unwind
Exclusive discounts on premium merchandise just for you
Dynamic Learning & Development programs to support your growth
And more!