Marketing Specialist

About the Role

Key Responsibilities

• Strategically propose and create marketing campaigns
• Plan, create and publish content for 40+ external websites and social media profiles
• Manage multiple marketing systems, such as Cvent, Chatmeter and Content Management System (CMS) platforms
• Develop event web pages, create email templates and manage data in the Cvent platform
• Platform administrator for Chatmeter, troubleshooting and ensuring local listings are accurate and optimized
• Analyze and create reports on the performance of social media campaigns and content
• Lead the intake and triage of marketing requests from field teams and internal departments
• Manage inbound requests via marketing help tickets and shared marketing inboxes
• Maintain current and create new content across multiple marketing CMS platforms
• Manage the master list of location data across websites and local listing platforms
• Partner with broader marketing team on communication efforts that align social messaging and ensure brand consistency across locations
• Manage and update internal Intranet pages

Requirements

• Bachelor's Degree preferred, majoring in Marketing, Communications, Business or related area of study
• 3+ years of progressive experience in a marketing, communications, or operations support role
• Experience with Content Management Systems (CMS) preferred but not required
• Experience with Microsoft SharePoint site preferred but not required
• Familiarity with local listing management and reputation monitoring
• Familiarity with Cvent or other event management platforms
• Working knowledge of social media management tools and content planning
• Strong organizational and project management skills with high attention to detail
• Intermediate Skills in Microsoft Outlook, PowerPoint, Word, and Excel
• Self-starter who is comfortable managing multiple tasks and priorities in a fast-paced environment
• Excellent communication skills both verbal and written

Nice to Have

• Experience with Content Management Systems (CMS)
• Experience with Microsoft SharePoint site

Benefits & Perks

• Medical, Dental, Vision, Disability & Life Insurance
• Wellness Benefits
• 401(k) Retirement Plan
• Employee Stock Purchase Program
• Paid Holidays & Vacation Days
• Professional Growth Opportunities
• Development & Training Programs