National Accounts Manager

About the Role

Key Responsibilities

• Target new and develop existing National Account opportunities.
• Establish senior level relationships within targeted National Accounts.
• Establish agreements, contracts, MSAs for long-term business with National Account customers.
• Identify perceived gaps in value offerings that present opportunities for growth.
• Manage a revenue forecast process for each National Account.
• Communicate closely with the National Accounts Director and Business Development team regarding account activity, product/service recommendations, bidding, estimating, quoting, and project pipeline.
• Identify and execute sales tools and resources to positively impact customer satisfaction.
• Manage margin, revenue growth, and account targeting in alignment with program goals.
• Manage, mentor, and lead team members aligned to the National Accounts program.
• Conduct customer meetings, presentations, and events with National Account team members.
• Develop programs, scopes-of-work, pricing, and negotiate contracts for national projects.
• Lead weekly/bi-weekly calls with National Account clients and support teams.
• Resolve account conflicts with corporate contacts and field sales.
• Present account development progress to management.
• Coach Tremco reps and corporate account representatives on account management and development.
• Ensure team members are aware of account responsibilities, goals, and expectations.
• Participate in monthly meetings to update on account activities.
• Lead discussions with clients regarding capabilities in new construction and infrastructure.
• Identify client pain points and drive education around building envelope solutions.
• Collaborate to build long-term asset management plans prioritizing proactive maintenance.
• Meet and exceed sales targets and develop new accounts.
• Support international projects and coordinate remotely.
• Provide regular reports on account activity and opportunities.

Requirements

• Bachelor's degree from a four- or five-year college or university.
• Four to seven years of related experience and/or training.
• Previous experience in developing large corporate accounts.
• Team selling and leadership experience.
• Ability to present to large groups and deliver value propositions.
• Proficient in PowerPoint, Excel, Word, Outlook.
• Strong facilitation and communication skills.
• Ability to travel to National Account locations as needed.
• Experience with industry-specific best practices and technical insight.
• Self-starter with innovative problem-solving skills.
• Flexible working style across various divisions and personalities.
• Technically savvy with existing technology tools.

Nice to Have

• Experience supporting international teams and projects.
• Experience in building long-term asset management plans.

Qualifications

• Bachelor's degree from a four- or five-year college or university

Benefits & Perks

• Health insurance
• Paid holidays and paid time off
• 401(k) with company match
• Company Pension Plan
• Performance Based Commission
• Continuing education