OMS QA - Functional SME

Yochana IT Solutions

Bolingbrook, IL

Full Time

Mid Level

4 days ago

Job Description

About the Role

The OMS QA - Functional SME is responsible for designing, developing, and executing test plans and test cases for Order Management System (OMS) functionality. The role involves validating end-to-end order flow processes, performing integration testing with upstream and downstream systems, analyzing test results, and maintaining comprehensive test documentation. The position requires a strong understanding of order lifecycle processes and experience with various testing tools and retail/eCommerce business processes.

Key Responsibilities

Design, develop, and execute test plans and test cases for OMS functionality.
Validate end-to-end order flow processes (Order Creation, Sourcing, Fulfillment, Returns, Cancellations, etc.).
Perform integration testing with upstream and downstream systems (e.g., eCommerce, ERP, WMS, POS).
Analyze test results, identify defects, and work with development teams to resolve issues.
Validate data across OMS and backend systems.
Participate in Agile ceremonies (daily standups, sprint planning, retrospectives).
Maintain traceability of test cases to business requirements.
Create and maintain test documentation, test scripts, and test data.

Requirements

Hands-on experience testing an Order Management System (OMS).
Strong understanding of order lifecycle processes (capture, split, allocation, sourcing, shipping, cancellation, returns).
Solid knowledge of SQL for backend data validation.
Experience in functional, integration, and regression testing.
Familiarity with defect management tools (e.g., JIRA, Azure DevOps).
Experience with API testing tools (e.g., Postman, SOAP UI).
Exposure to retail/eCommerce business processes.