Partner Senior Relationship Manager

About the Role

Key Responsibilities

• Ownership of healthcare partner relationships, including day-to-day management, partnership growth plans, budget and forecast, partner program marketing and events, monthly partner reporting and insights, compliance and contractual areas.
• Develop a deep understanding of partner audience - their educational journey, career milestones, financial needs and pain points, what drives/motivates them and how KeyBank can support on their financial journey.
• Develop thoughtful and strategic marketing plans that go beyond the day-to-day - using creative marketing tactics, segmentation and tailored messaging. Deliverables could include webinars, digital, events, social, etc.
• Ability to adapt strategies based on internal business priorities and be nimble with partner management and engagement activities.
• Proactively look for growth opportunities to expand product suite with existing partners and increase adoption with existing products. Execute end-to-end product expansions.
• Collaborate with Business Development and Enablement teams to onboard new partners and ensure a seamless launch plan and handoff.
• Conduct comprehensive analysis of partner results to evaluate performance, monitor forecast, and develop actionable insights for growth campaigns and initiatives.
• Share insights/learnings both internally and externally, along with strategic solutions to improve performance.

Requirements

• College degree or equivalent experience, MBA a plus.
• A minimum of 7 years of experience in marketing, account management or sales.
• Experience interfacing independently with executives both internal and external, with a proven ability to influence people.
• Strong verbal and written communication skills and ability to present to executives with confidence.
• Collaborative, solutions-oriented, with creative problem-solving skills.
• Ability to build strong working relationships and credibility across all levels of the organization and with partners.
• Strong financial acumen and understanding of success metrics for initiatives.
• Experience developing marketing strategies, creating targeted campaigns, and delivering end-to-end marketing plans.
• Strategic thinker and influencer, comfortable expressing ideas to management and partners.
• Analytical thinker focused on optimizing customer experience and success.
• Enthusiasm for planning, execution, and following through on ideas.
• High standards of quality and professionalism.

Nice to Have

• Experience in the financial sector.
• Degree in Business, Communications, Marketing or related field.

Qualifications

• College degree or equivalent experience, MBA a plus.
• Minimum of 7 years of experience in relevant fields.

Benefits & Perks

• Position is eligible for a base salary in the range of $100,000 to $130,000 annually depending on location and experience.
• Eligibility for short-term and deferred incentive compensation based on performance.
• Additional benefits as listed in the company's benefits documentation.