Principal Business Analyst - Ecommerce

Whole Foods

Austin, TX

Full Time

Senior

100k-170k

14 days ago

Job Description

About the Role

Whole Foods Market is looking for a Principal Business Analyst on their Ecommerce Team in Austin. This role is responsible for leveraging data platforms and analytical tools to assess and convert data into actionable business insights, bridging metric performance to levers available to increase performance. The role involves recommending changes to increase visibility to performance drivers, automating reporting, and generating insights to support quick and accurate decision-making across stores, regions, products, and processes. The position is based in the Store Support office in Austin with an expectation of being in the office 5 days a week.

Key Responsibilities

Solves the most complex and ambiguous analytical projects on a company-wide basis.
Engages with senior leadership to identify and define business critical process improvements.
Acts as an advocate for the value and business impact of Business Analysis projects and outcomes to the organization.
Develops project plans and schedules, including task assignments, resources, milestones, review points, and reporting requirements.
Consultatively delivers data-generated insights and recommendations with the potential for transforming business direction and decision-making.
Works with leadership to shape and drive the future direction of WFM retail concepts and practices.
Develops new metrics to track the business and uncover previously unforeseen trends.
Remains current with industry, process, and technology state-of-the-art.
Leads functional continuous process improvement by recommending enhancements and identifying new tools and technologies.

Requirements

Demonstrates thought leadership across a comprehensive range of data sources.
Advocates and influences company-wide use of state-of-the-art tools.
Identifies and articulates relationships between business levers across organizations.
Applies comprehensive understanding of applicable company, departmental, and Retail Operations SOPs.
Provides function-wide process advice and insight.
Advises team members on objective and priority setting.
Demonstrates exceptional interpersonal communication skills, tact, diplomacy, and confidentiality.
Communicates effectively with all audiences, including senior leadership.
Develops complex solutions to business problems through in-depth analysis and coordination with decision makers.
Uses experience, innovation, and judgment to make decisions based on partial information.
Considers enterprise-wide implications of decisions and recommendations.
Demonstrates strategic understanding of WFM's and supported stores/regions/global business models, objectives, and opportunities.
Leverages knowledge of customer, market, and industry trends and emerging challenges.
Has a BA/BS degree and 6-8 years' relevant experience or equivalent combination of education and experience.

Qualifications

BA/BS degree and 6-8 years' relevant experience or equivalent combination of education and relevant experience.

Benefits & Perks

Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs.

Working at Whole Foods

Whole Foods Market provides a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. The company hires and promotes individuals solely based on qualifications and business needs, and works with various job sites to promote opportunities.

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