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Principal Engineering Program Manager

Qualtrics

Seattle, WA
Full Time
Senior
201k-366k
about 20 hours ago

Job Description

About the Role

At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. We are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Our teams are high-functioning, results-driven, and focused on serving our customers with grit, determination, and innovation. The Principal Engineering Program Manager role is part of the Program Management Office (PMO), responsible for driving cross-functional program planning and execution at the highest level, ensuring strategic alignment, risk mitigation, and maximizing the value of technology investments across the organization.

Key Responsibilities

  • Execute the strategic IT planning cycle to align with the organization's overarching Strategy & Governance function, translating high-level corporate objectives into a tangible IT portfolio roadmap.
  • Build and mature the PMO framework by developing and scaling standardized processes, tools, and best practices for consistent, high-quality project execution.
  • Provide critical portfolio intelligence to leadership and the broader Strategy & Planning function, including tracking KPIs, risks, and budgets, and delivering transparent reporting for strategic decision-making.
  • Facilitate resource and capacity planning processes to support effective strategic governance, ensuring alignment with financial plans and resource availability.
  • Champion continuous improvement of the Planning & Governance function by analyzing portfolio performance and facilitating lessons-learned sessions to refine methodologies and processes.

Requirements

  • Bachelor's degree in Information Technology, Business Administration, or a related field; a Master's degree is a plus.
  • 7+ years of experience in IT management, with a focus on planning, resource management, and governance.
  • Demonstrated experience in establishing or maturing a Project Management Office (PMO) and implementing portfolio management processes.
  • Strong understanding of IT operations, including architecture, applications, and development methodology.
  • Deep knowledge of project management methodologies (e.g., Agile, Scrum, Waterfall, Hybrid) and their application in a business context.
  • Proven ability to develop and implement IT strategies that align with business objectives.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency with Portfolio and Project Management (PPM) software (e.g., Jira, ServiceNow PPM, Planview, etc.).
  • Professional certification such as PMP, PgMP, or similar is highly desirable.

Nice to Have

  • Experience with implementing or maturing a PMO and portfolio management processes.
  • Knowledge of various project management methodologies (Agile, Scrum, Waterfall, Hybrid).
  • Experience with PPM tools like Jira, ServiceNow PPM, or Planview.
  • Advanced degrees such as a Master's in related fields.
  • Professional certifications like PMP or PgMP.

Qualifications

  • Bachelor's degree in relevant fields; a Master's degree is a plus.
  • 7+ years of experience in IT management, planning, resource management, and governance.
  • Experience in establishing or maturing a PMO and portfolio management processes.
  • Proficiency with PPM software and project management methodologies.
  • Professional certification such as PMP or PgMP is highly desirable.

Benefits & Perks

  • Work life integration with frequent office events, team outings, and happy hours.
  • Qualtrics Experience Program offering $1,800 for an experience of your choosing (eligible after a year).
  • 30 paid days off including 15 PTO, 5 Personal Days, and 10 Holiday Closures (additional after a year).
  • Standard benefits including medical, dental, vision, life insurance, snacks, drinks, and free lunches.
  • Hybrid work model with in-office three days a week and flexible remote work for the rest.

Working at Qualtrics

Our team is composed of high-performing individuals who think strategically and execute with speed. We value problem solvers focused on getting the right answer quickly, with a bias for action and productive debates. Collaboration, valuing everyone's ideas, and driving programs forward regardless of job description are core to our culture. We prioritize mentorship, professional growth, and creating an inclusive environment that supports diversity and work-life balance.

Apply Now

Job Details

Posted AtAug 14, 2025
Job CategoryProgram Management
Salary201k-366k
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About Qualtrics

Website

qualtrics.com

Company Size

5001-10000 employees

Location

Seattle, WA

Industry

Surveying and Mapping (except Geophysical) Services

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