Principal Product Manager

About the Role

Key Responsibilities

• Define and drive the vision and strategy for a product line in alignment with portfolio vision and strategy, focusing on both long-term and short-term goals.
• Champion customer needs and market insights, identifying problems worth solving and influencing key stakeholders around the plan.
• Understand and respond to the overall customer journey, using insights to identify opportunities to improve customer touch points.
• Own business cases for new investments, providing market data, opportunity information, and go-to-market strategies to justify investments.
• Identify opportunities for monetization, cross-sell, and upsell across the portfolio.
• Lead pricing and margin strategy planning for new and existing products.
• Work closely with engineering and design teams to develop innovative solutions, validating with customers throughout the process.
• Facilitate communication and reporting on the success of product initiatives, including identifying causes of failures and improvement opportunities.
• Work with the Head of Product, Digital Mine to identify and agree on key success measures to prioritize initiatives.
• Manage the product line lifecycle from inception to end of life, including customer transition and new product introduction.
• Collaborate with Product Support Engineers to address customer issues, feedback, and supportability improvements.

Requirements

• Bachelor's degree from an accredited university or college (or equivalent trade qualification).
• 6-10 years of experience in Product Management, including at least 4 years in a Senior or Principal role.
• Proven commercial leadership and ability to solve customer problems in ways that benefit the business.
• Experience in the mining industry, bringing expertise to the products managed and supporting peers.
• Confident communicator and facilitator, capable of engaging large groups or small meetings.
• Strong influencing skills with a track record of collaborative success across functional boundaries.
• Exceptional oral and written communication skills with high attention to detail.
• Excellent interpersonal skills with the ability to interface with C-level executives.
• Results-oriented with a customer-first attitude and a willingness to experiment, fail, and learn.
• Willingness to challenge norms and break the mould where needed.

Nice to Have

• Experience with digital solutions and technology in the mining sector.
• Experience leading projects across the Asia-Pacific region.
• Knowledge of product lifecycle management and go-to-market strategies.

Qualifications

• Bachelor's degree or equivalent trade qualification.

Benefits & Perks

• Training commensurate with experience.
• Rewards & Recognition Program.
• Discounted health insurance with Medibank.
• Novated Leasing options.
• Lifestyle discounts with Woolworths, Coles, Avis, JB Hifi, and 500+ other retailers.
• Access to the Employee Assistance Program.