Principal Product Manager, Search Experience

About the Role

Key Responsibilities

• Develop and communicate a clear product strategy and roadmap for a hybrid search experience that integrates unstructured prompt-based searches and structured filter-based searches, utilizing AI and LLM advancements.
• Obtain buy-in from stakeholders and leadership, and present and demo product features externally to customers, analysts, and partners.
• Leverage AI platform services and build common Search components supporting platform-wide use cases such as Audience Building and Data Enrichment Attributes.
• Optimize search data storage, retrieval, and overall scalability of search infrastructure.
• Collaborate closely with key customers to develop new features and plan the overall roadmap, leveraging customer feedback and insights.
• Use user research, usability testing, and feedback to improve Advanced Search filters and Quick Search experiences, refining the end-user journey.
• Lead a cross-functional team of UX designers, data engineers, back-end and front-end engineers to execute the roadmap, increasing collaboration, innovation, and engineering velocity.
• Define and track KPIs to measure user engagement, search outcomes, customer satisfaction, and retention, applying data insights to shape product strategies.

Requirements

• Over 7 years in product management with a proven track record in shipping SaaS products related to search.
• Solid understanding of search in B2B GTM use cases or relevant B2C/B2B2C contexts.
• Aptitude for great user and product experiences, with a customer-centric approach.
• Proven ability to deliver exceptional experiences for internal and external customers.
• Strong communication skills, especially for complex technical concepts, and ability to foster stakeholder collaboration.
• Exceptional analytical ability, emotional intelligence, curiosity, and a process-oriented mindset.
• Experience with machine learning, natural language processing, large language models, and search algorithms.
• Familiarity with frameworks and technologies such as TensorFlow, PyTorch, ElasticSearch, Solr.
• Strong bias for action and ability to get things done efficiently.
• Team-oriented mindset, supporting colleagues and celebrating team successes.

Nice to Have

• Experience with AI/ML frameworks and technologies like TensorFlow, PyTorch, ElasticSearch, Solr.