Principal Software Engineer (Customer Profile Engineering)

Palo Alto Networks

Santa Clara, CA

Full Time

Senior

147k-226k

about 1 month ago

Job Description

About the Role

The Principal Software Engineer (Customer Profile Engineering) at Palo Alto Networks is a key member of the NGFW (Next Generation Firewall) group, responsible for testing customer use cases and solutions related to Palo Alto Networks' security platforms. The role involves working on ground-breaking security technologies in both on-premise and cloud environments, collaborating with cross-functional teams, engaging with customers, and influencing product development to ensure high-quality security products and customer satisfaction.

Key Responsibilities

Design, develop and validate customer focused use cases on our next-generation security platform and cloud security services.
Own the end-to-end workflow for major components of the service in its first release.
Drive collaboration with internal and external cross-functional efforts to deliver high-quality software.
Suggest and improve the development process within an agile environment.
Work with DevOps and Technical Support teams to troubleshoot customer issues and enhance customer experience.
Interview, mentor, and coach new team members as part of the growing team.

Requirements

Detailed understanding of modern network design, implementation, and troubleshooting.
Experience testing network security products, preferably firewalls and security services.
Proficiency with Python and similar scripting languages, with the ability to develop, maintain, and monitor automated processes.
Experience testing L4-L7 Network layers.
L3 network testing experience with knowledge of common switching and routing protocols.
Excellent written and verbal communication skills.
BS/MS degree with a minimum of 8+ years of experience in the networking security industry or equivalent experience.
Experience with GNU tools and testing tools from Spirent and Ixia is a plus.
Experience testing in virtualization environments, including cloud platforms like AWS, Azure, GCP, is a plus.
Past experience with technical presentations, customer interfacing, and requirements interpretation is a plus.

Nice to Have

Experience with testing in cloud platforms such as AWS, Azure, GCP.
Experience with virtualization environments.
Experience with testing network security products beyond firewalls.

Qualifications

BS/MS degree in a relevant field.
Minimum of 8+ years of experience in the networking security industry or equivalent military experience.

Benefits & Perks

Competitive salary between $147,000 and $225,500 per year, depending on qualifications and experience.
Potential inclusion of restricted stock units and bonuses.
Comprehensive employee benefits (details available via company link).

Working at Palo Alto Networks

Palo Alto Networks fosters an innovative, collaborative, and inclusive environment. The company values disruptive innovation, integrity, diversity, and continuous learning. Employees work in a fast-paced setting that encourages problem-solving, cross-functional teamwork, and personal development. The organization is committed to providing reasonable accommodations and celebrating diversity in the workplace.

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