Principal Technical Program Manager (TPM), Outbound
Amazon
Job Description
About the Role
The Outbound Communications Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Email, SMS, WhatsApp and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations. We are passionate about building scalable, well-designed software which processes billions of transactions with high throughput. We constantly improve our technical foundation and customer experience. As a Principal Technical Program Manager on the team, you'll have huge impact on how customers, including friends and family, engage with Amazon. We're looking for a strong technical leader who enjoys working with cloud-scale global systems from the ground up, and who wants to help shape the roadmap for how Amazon communicates with its customers globally. As one of the senior leaders on our team, you'll work closely with our engineering staff, partner teams, scientists, and our executive team to design and execute your team's vision.
Key Responsibilities
- Guide a team of software engineers to architect and develop technical solutions that meet the team's multi-year vision.
- Manage complex projects involving many partner teams across Amazon with a high degree of business ambiguity.
- Partner closely with engineering teams to understand technical risks and opportunities to improve processes.
- Collaborate with cross-functional teams, including scientists and executive leadership, to design and execute the team's vision.
Requirements
- 7+ years of technical product or program management experience.
- 10+ years of working directly with engineering teams experience.
- 5+ years of software development experience.
- Experience managing programs across cross-functional teams, building processes, and coordinating release schedules.
- Bachelor's degree.
Nice to Have
- 8+ years of hands-on work managing complex technology projects experience.
- Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
Qualifications
- Bachelor's degree.
Benefits & Perks
- Competitive salary ranging from $159,300/year to $275,300/year depending on geographic location and experience.
- Equity, sign-on payments, and other forms of compensation may be provided as part of a total package.
- Full range of medical, financial, and other benefits.
Working at Amazon
Amazon is an equal opportunity employer that values an inclusive culture empowering employees to deliver the best results for customers. The company supports workplace accommodations for individuals with disabilities during the application and onboarding process.
Job Details
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About Amazon
Website
amazon.com
Location
Aiken, TX
Industry
All Other Miscellaneous Retailers
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