Product Analyst

Quadpay

New York City, NY

Full Time

Mid Level

104k-140k

2 days ago

Job Description

About the Role

We're seeking a Product Analyst to bring clarity, insight, and momentum to our fast-paced product org. In this role, you'll act as the connective tissue between raw data and business decisions, uncovering what's working (and what's not) within our product funnels. You'll help us improve customer experience through structured analysis, reliable reporting, and a deep curiosity for how our products behave in the real world. This is a remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office. Zip Co Limited is a digital financial services company operating in Australia, New Zealand, and the US, offering point-of-sale credit and digital payment services, connecting millions of customers with merchants. We are a values-led business focused on Customer First, Own it, Stronger Together, and Change the Game.

Key Responsibilities

Scrutinize user behavior across product funnels to generate insights that improve outcomes for both customers and the business.
Partner with product managers on Zip's top product initiatives to track outcomes against hypotheses.
Proactively socialize funnel insights with cross-functional partners in product, design, and engineering.
Lead weekly reporting of key funnel metrics and product analytics updates, including discrepancy tracking.
Own and evolve the product analytics catalog to ensure structured, decision-ready data.
Collaborate with the broader analytics team, sharing insights and proactively flagging upcoming work to Zip's data organization.
Maintain and continuously update an A/B testing catalog with actionable experiment learnings.
Build and maintain a centralized repository of competitor funnel screenshots and research.

Requirements

Bachelor's degree in a relevant field (e.g., Business, Economics, Computer Science, Data Analytics).
3+ years of experience in product analytics, product operations, or growth roles, preferably in a tech or fintech environment.
Professional experience working in analytics at a fintech or e-commerce company, including on-the-job examples of identifying funnel opportunities to drive customer and business outcomes.
Proven ability to turn complex data into clear insights that drive decision-making.
Strong SQL skills to write data queries.
Proficiency in at least one analytics visualization tool (e.g., Looker, Tableau, Amplitude).
Familiarity with experimentation frameworks and experience interpreting A/B test results.
Strong cross-functional communication skills and experience presenting data to influence stakeholders.
Highly organized with a systems mindset, able to maintain catalogs and documentation that scale.
Curious, collaborative, and comfortable working with multiple stakeholders.
Demonstrated use of AI in the performance of your role.

Nice to Have

Experience conducting competitive research or user journey mapping.

Qualifications

Bachelor's degree in a relevant field (e.g., Business, Economics, Computer Science, Data Analytics).

Benefits & Perks

Flexible working culture
Incentive programs
20 days PTO every year
Generous paid parental leave
Leading family support policies
100% employer covered insurance
Beautiful Union Square office with a casual dress code
Learning and wellness subscription stipend
Company-sponsored 401k match

Working at Quadpay

Zip is a values-led business guided by Customer First, Own it, Stronger Together, and Change the Game. We are committed to providing equal opportunities and fostering an inclusive, accessible recruitment process. We emphasize a supportive environment where employees are empowered, trusted, and encouraged to grow their skills and careers while being themselves.

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