Product Analyst

About the Role

Key Responsibilities

• Collaborate with diverse stakeholders to accurately capture stories, requirements, and designs.
• Analyze and break down problem statements, uncover requirements, and apply critical reasoning and creative thinking to address business challenges and propose solutions.
• Develop a deep understanding of the topic area and associated use cases to inform product development.
• Partner with technical leads to align on solution design and implementation.
• Collaborate with the data curation workstream to ensure high-quality metadata specifications.
• Act as a bridge between business and technical teams to ensure alignment and clarity.
• Design and execute A/B testing, synthesize findings, and communicate key insights to leadership.
• Collect and analyze user feedback to refine AI solutions and agents, translating it into actionable insights for continuous improvement.
• Regularly engage with the squad to provide feedback on solution development, clarify requirements, and remove impediments to optimize productivity.
• Develop and maintain product documentation, including feature lists, user guides, and release notes.
• Possess a solid understanding of software development processes and technologies used by the development team.
• Collaborate effectively with engineers and technical leads to understand technical challenges and opportunities.
• Facilitate product demos to showcase AI solution capabilities, providing real-time feedback and insights.
• Exhibit intellectual curiosity, driven by thoughtfulness and eagerness to learn, actively listening and asking meaningful questions.
• Demonstrate outstanding communication skills, both verbal and written.

Requirements

• Bachelor's degree or equivalent required; major in Business, Technology, or related field encouraged.
• 5-8 years of relevant experience in business analysis and/or product management within an agile environment.
• Strong understanding of software applications, including enterprise architecture, data analytics, and APIs.
• Enthusiasm for and aptitude in rapidly developing skills in generative AI.
• Hands-on experience with requirements gathering, drafting user stories, and story mapping.
• Excellent communication skills, both verbal and written, with experience working with global teams.
• Strong organizational, interpersonal, requirements planning, and facilitation skills.
• Demonstrated ability to identify and resolve problems effectively.
• Experience working with distributed teams in an agile context.
• Proficiency in PowerPoint and Excel.

Nice to Have

• Experience with large, complex IT projects.
• Experience in knowledge management, generative AI, web application development, UX/UI, and/or API design.

Qualifications

• Bachelor's degree or equivalent.

Benefits & Perks

• Employees will enjoy a comprehensive benefits package starting on day one, including options for medical, dental, and vision insurance.
• Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment.
• Access to paid sick leave and other paid time off benefits as required by law.