Product Management Manager

About the Role

Key Responsibilities

• Look across product teams and feature sets with a focus on alignment and dependencies
• Gain a thorough understanding of customer and associate needs, both existing and potential, and use that knowledge to help deliver enterprise products that provide customers and associates with an unparalleled shopping experience
• Translate business goals and end user needs into product strategy and clearly communicate direction and product priorities to the product team and business partners
• Meet with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience
• Create epics to drive improvements to product vision, features and back end systems, and adjust for new business models
• Determine the value to the business of anticipated product updates
• Identify goals, metrics and appropriate analytics to measure the performance of products and continually make recommendations and refinements based on learnings
• Review recommended solutions and work of the product team to ensure products are aligned with company, stakeholder and end user priorities
• Document, review and ensure that all quality and change control standards are met
• Remove roadblocks and obstacles to help ensure product delivery in order to meet strategic, financial and technical goals
• Receive and prioritize incoming requests from business partners and stakeholders considering business strategy, product vision and user needs
• Provide regular updates to leadership regarding progress of products within the portfolio
• Provide leadership, mentoring and coaching to Product Managers
• Attract, retain and develop top talent to build a world class Product Management Team
• Conduct annual and mid-year reviews, reviewing individual development plans and providing performance feedback
• Foster collaboration with team members (Engineering, UX, etc.) to drive value and resolve impediments
• Advocate for the end user and stakeholder by understanding user needs
• Work with the product team to assess progress, disseminate lessons learned and plan next steps
• Manage cross functional team and stakeholder expectations to execute on product strategy
• Educate requestors to determine prioritization based on tangible benefits and user experience
• Guide junior team members in strategy, alignment, analysis and execution tasks
• Participate in and contribute to learning activities around modern software design and development practices

Requirements

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• Minimum of 5 years of relevant work experience
• Proficiency in working as a Product Manager in a modern software development enterprise environment and overseeing multiple products
• Proficiency in modern software development product management practices and agile methodologies, specifically extreme programming (XP) principles
• Proficiency in working in a fast paced, fluid environment with shifting priorities
• Proficiency in communicating with and influencing team members at all levels
• Proficiency in creating, prioritizing and accepting epics and user stories
• Proficiency in conducting user research and testing
• Proficiency in identifying goals, metrics and analytics to measure product value
• Experience conducting competitive research and analysis
• Experience guiding junior team members in Product Management fundamentals
• Experience balancing workloads across teams
• Proficiency in active listening and managing stakeholder expectations

Nice to Have

• 5-7 years of relevant work experience
• Experience managing and growing team members in a professional setting

Qualifications

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent in a related field