Product Manager

About the Role

Key Responsibilities

• Lead the development and execution of the product roadmap for applications aligned with company goals and market trends.
• Work with leadership to define product vision, goals, and strategies that align with overall business objectives.
• Continuously assess and prioritize product opportunities, ensuring clear alignment with customer needs and market demands.
• Leverage historical sales data, market intelligence, and inventory trends to support accurate product forecasting and build planning.
• Act as the main point of contact between the internal product, engineering, design, and support teams to ensure alignment on product specifications, timelines, and budgets.
• Define product requirements, user stories, and functional specifications in collaboration with cross-functional teams.
• Coordinate product development cycles, ensuring milestones are met, and managing risks to avoid delays or cost overruns.
• Oversee internal testing, product validation, and quality assurance processes.
• Cultivate and manage relationships with external partners, manufacturers, and suppliers to ensure product success.
• Work closely with partners and internal stakeholders to define and agree on product specifications, design requirements, and user experiences.
• Monitor vendor performance, ensuring adherence to quality standards, timelines, and cost constraints.
• Evaluate third-party technology solutions and manage integrations where applicable.
• Conduct market research, competitor analysis, and customer feedback collection to inform product development decisions and feature prioritization.
• Identify and track industry trends, emerging technologies, and customer pain points.
• Engage with end-users and customers to refine product features and ensure solutions meet their specific needs.
• Lead the successful launch of new products, collaborating with marketing, sales, and customer support teams to develop go-to-market strategies.
• Monitor product performance post-launch, ensuring continuous improvement and resolution of customer issues.
• Oversee product updates and enhancements throughout the product lifecycle.
• Manage product discontinuation and end-of-life strategies for legacy products.

Requirements

• Bachelor's degree in business, technology, computer science or a related field; a master's degree in business administration (MBA) or similar is highly desired.
• 5+ years of experience in software/SaaS/digital product management, particularly with data services, ordering systems, and ecommerce solutions.
• Proven track record in managing product development from concept to launch in a cross-functional environment in a leadership capacity.
• Demonstrated experience managing product lifecycles, prioritizing feature sets, and making trade-offs based on market needs and technical constraints.
• Strong experience collaborating directly with engineering teams and technical leaders as well as with commercial sales executives.
• Experience with championing go-to-market for entirely new products including developing business cases.
• Ability to travel up to 20% for the purpose of attending product management team meetings, sales team meetings, client meetings, demos/launches, etc.
• Strong understanding of software development processes, including prototyping, design-of-experiments, testing, and quality control.
• Ability to translate customer needs into detailed product specifications and requirements including technical specifications when appropriate.
• Expertise in managing relationships with third-party vendors and external service providers.
• Strong business acumen, with the ability to align product development with broader business objectives.
• Analytical mindset with the ability to assess market data, customer feedback, and technical feasibility.
• Excellent communication and presentation skills, with the ability to influence and collaborate with both technical and non-technical stakeholders.
• Proficiency in project management tools and methodologies (e.g., Agile, Scrum, etc.).
• Technical problem-solving mindset with the ability to integrate multiple products into end-to-end hardware/software solutions.
• Familiarity with sourcing new technology solutions leveraged in data processing (AI, automation, ML) ideally in a cloud environment is a plus for legacy systems.
• Understanding of 'design thinking' principles is a plus.

Nice to Have

• Experience with Azure cloud services, IoT devices, wireless/Bluetooth communication, and sensor integration.
• Solid technical knowledge in embedded systems, firmware, and hardware-software integration.
• Knowledge of AI/ML tools available for software integration, and familiarity with the retail media industry.
• Familiarity with industry standards and certifications related to software and consumer privacy laws.
• Prior experience in a global product management role, working with teams and partners across different time zones and cultures.
• Experience with cloud-based solutions or data management platforms integrated with hardware devices.
• Understanding of 'design thinking' principles.

Qualifications

• Bachelor's degree in business, technology, computer science or a related field.
• A master's degree in business administration (MBA) or similar is highly desired.
• 5+ years of relevant experience in product management.

Benefits & Perks

• Salary range of $112,425 - $149,900 per year.
• Opportunities for travel up to 20%.
• Potential for career growth within a global organization.