Product Manager

About the Role

Key Responsibilities

• Developing a deep understanding of the intake domain - across customer needs, data, systems and business logic.
• Establishing and driving the vision, strategy and roadmap for digital intake capabilities.
• Ensuring development efforts are aligned with strategic ambitions and operational excellence.
• Identifying and driving opportunities to improve the customer journey, including automation and self-service.
• Collaborating closely with squads, developers, designers, architects and business stakeholders.
• Continuously evaluating performance and product metrics to guide decisions and prioritization.
• Facilitating experimentation and discovery of new value-creating features and ideas - especially within AI integration.
• Supporting the evolution of digital platforms by balancing innovation, scalability and stability.
• Translating customer needs and business goals into actionable plans for development.
• Enabling cross-platform collaboration and ensuring a cohesive user experience across digital channels.
• Collaborating with external and internal partners on API integrations and other technical enablers.

Requirements

• 5+ years of experience in digital product management or development roles.
• A proven track record of contributing to or leading multi-faceted digital products.
• Experience working across the full product lifecycle - from concept to operations.
• Strong understanding of digital service and software design principles.
• Comfortable creating and presenting strategy, progress, and recommendations to management.
• Solid analytical, critical thinking and decision-making skills.
• Excellent communication and storytelling skills - fluency in English is a must.
• Structured and proactive - you know how to prioritize and move things forward.
• Curious and eager to learn - especially from colleagues, users, and technology.
• A team player who leads through inspiration and collaboration.
• Experience in guiding teams toward a shared vision in agile, cross-functional setups.
• Actively following AI trends, digital developments and emerging technologies.
• Inspired by how new tools can enhance customer experience, efficiency, and business growth.

Nice to Have

• Experience with AI, automation, and future-facing technology.
• Experience working in international, fast-moving environments.
• Ability to connect business goals with technical capabilities.

Qualifications

• Educational background is not explicitly specified, but extensive experience in digital product management is required.

Benefits & Perks

• An inclusive work environment where everyone is welcome.
• Career and development opportunities in the biggest insurance company in the Nordics.
• Social activities and a highly skilled professional environment.
• Possibility of hybrid workplace.
• Health promoting workplace with wellness allowance and sports activities.
• Great insurance benefits.