W.W. Grainger logo

Product Manager

W.W. Grainger

Chicago, IL
Full Time
Mid Level
111k-184k
about 2 months ago

Job Description

About the Role

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. The company is seeking a Product Manager to help advance software platforms that support Keepstock, streamlining complex inventory, storage, and replenishment workflows for field teams, collaborating closely with engineering, UX, and operations to deliver intuitive, performant solutions.

Key Responsibilities

  • Lead day-to-day product development for key feature areas, ensuring solutions are grounded in operational needs and technical feasibility.
  • Work closely with engineering to understand and simplify back-end processes and business rules into front-end product experiences that are easy to use and hard to misuse.
  • Write structured product requirements, user stories, and documentation with clear inputs, logic flows, and success criteria.
  • Use data to identify opportunities, evaluate trade-offs, and measure product impact, working with analytics to track key performance metrics.
  • Collaborate with UX to ensure product designs are informed by real user workflows and constraints.
  • Communicate updates, risks, and roadmap decisions through structured documentation and clear narrative, tailored to technical and business stakeholders.
  • Support rollout planning and change management in coordination with operations, training, and field enablement teams.

Requirements

  • 3+ years of product management, technical product ownership, or business analysis experience—ideally with internal tools or complex systems.
  • Strong communication and collaboration skills, including the ability to explain decisions and tradeoffs through written docs, structured reasoning, and visual flows.
  • A working understanding of how APIs, services, and data models support front-end behavior and business logic.
  • Experience using SQL, Excel, or dashboard tools to investigate user behavior, monitor adoption, and shape backlog priorities.
  • A structured, systems-level mindset with attention to detail and follow-through.
  • Bachelor's degree in a technical, analytical, or business field.

Nice to Have

  • Experience with internal tools or complex systems.
  • Knowledge of APIs, services, and data models supporting front-end behavior.
  • Experience with data analysis tools such as SQL, Excel, or dashboards.

Qualifications

  • Bachelor's degree in a technical, analytical, or business field.

Benefits & Perks

  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing, and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

Working at W.W. Grainger

Known for its commitment to service and award-winning culture, Grainger fosters an inclusive and accessible work environment, emphasizing collaboration, innovation, and operational excellence.

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Job Details

Posted AtJun 27, 2025
Job CategoryProduct Management
Salary111k-184k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About W.W. Grainger

Website

grainger.com

Company Size

10000+ employees

Location

Chicago, IL

Industry

Industrial Supplies Merchant Wholesalers

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