Product Manager
Conservice
Job Description
About the Role
Founded in 2017 in a living room in Salt Lake City, UT, with a now national presence and 200+ person workforce, Onboard is a fast-growing, technology-enabled service and software company that is changing the way in which technology amenities (Internet, streaming video, smart home, access control) are created, deployed and managed at rental properties (apartments, single family rentals, student housing, etc). Onboard offers the first and most comprehensive turnkey platform built for property owners, management and staff to blueprint, negotiate, implement, and support sustainable prop tech amenity programs from the nation's leading internet and technology service providers. Onboard serves many of the nation's largest rental property portfolios and property management companies - with over 180,000 units under contract averaging multiple years in length - providing a steady base of recurring revenue. Bootstrapped and profitable for its first 5 years, Onboard raised money for the first time in Q1 2023 in order to accelerate growth and capture its $4B+ TAM. In April 2024, Onboard was acquired by Conservice, the industry's leading utility management provider. Conservice employs over 2,000 team members and has helped its clients benefit from a centralized solution for bulk connectivity, utility invoices, expense recovery, and ESG data. With the backing of Conservice, there's never been a better time to join the team at Onboard.
Key Responsibilities
- Managing the product vision and roadmap, as well as a prioritized backlog
- Partnering with UX designer(s) to conduct internal and external user research
- Writing all user stories, requirements and acceptance criteria, and refining them with cross-functional sprint team(s) of designers, developers, and QA
- Collaborating with agile facilitators to continuously adopt and improve agile software development methodologies that aid in defining and delivering innovative solutions
- Advocating for user needs while balancing business goals and technical constraints
- Using data-driven insights and analytics to inform and validate product decisions
- Working closely with sprint teams to represent the client by providing business context and ensuring minimum requirements are met
- Communicating to internal stakeholders progress toward delivering on your published roadmap
- Ensuring the successful launch and adoption of new product features and enhancements through written and verbal communication with stakeholders and customers
Requirements
- Experience working in B2B technology and/or technology-enabled services organizations
- Proactive and organized self-starter with superior communication skills
- Comfort working with a wide variety of stakeholders across engineering, CX, ops, and sales
- Ability to define and manage product vision, roadmap, and backlog
- Experience with user research and writing user stories, requirements, and acceptance criteria
- Familiarity with agile software development methodologies
- Ability to use data-driven insights and analytics to inform product decisions
- Strong collaboration and communication skills
Benefits & Perks
- Competitive salary and bonus
- Health, dental, vision, and HSA
- 401(k) with company match
- Basic life & AD&D coverage
- PTO in accordance with the company's current PTO plan
- Holiday pay in accordance with the company's current paid holiday schedule
Job Details
About Conservice
Website
conservice.com
Company Size
1001-5000 employees
Location
Salt Lake City, UT
Industry
Software Publishers
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