Product Manager

About the Role

Key Responsibilities

• Define and communicate the strategy and roadmap for the staffing platform products related to supporting our Business Partners that you own, in close collaboration with senior product, analytics, and engineering leadership
• Garner buy-in for your product vision and roadmap from peers, stakeholders, and executives
• Partner closely with other Product and business teams across CHG to enable Business Partner operations and data across the organization and operating systems
• Conduct market research to identify trends and analyze competition
• Develop a deep understanding of internal and customer-facing needs and business use cases
• Develop and prioritize product requirements based on customer needs, business objectives, and market trends
• Define and track key performance metrics to measure product success and drive continuous improvement
• Interpret financial and analytical data to formulate a solid strategic story
• Communicate product updates and progress to internal and external stakeholders, including executive leadership
• Manage the product launch process and ensure successful adoption by users

Requirements

• Customer Focus - Recognized as an expert in customer needs for their area of product and beyond. Able to create the best possible value in their product area
• Data Informed Decisions - Uses data insights to inform product strategy and partners effectively with analytics to define the analysis we need
• Competitive Insight - Possesses a deep understanding of the competitive landscape and emerging industry trends within their use case area
• Alignment & Evangelism - Creates alignment across teams and a broad range of stakeholders
• Roadmap Creation & Rationale - Owns and establishes near and long-term roadmaps for the area of focus, ensuring alignment with CHG's vision
• Start with Opportunity - Articulates complex opportunity/problem spaces with exceptional clarity
• Delivers - Champions a culture of shipping excellence and drives the team to have a consistent, reliable shipping momentum
• Communication - Communicates with the team, product leadership and key stakeholders frequently and effectively
• Collaboration - Is a role model for collaboration and creating alignment across teams
• Puts People First - Demonstrates empathy and actively listens to customers and colleagues to understand their needs and challenges
• BS preferred in a relevant field (e.g. business, engineering, computer science)
• 5+ years of experience driving strategy and execution in a product management-type role

Nice to Have

• Healthcare staffing technology development and/or integration experience
• Strong knowledge of software development methodologies such as Scrum or Kanban
• Experience working in a high-growth, highly matrixed environment
• Experience working with hybrid and remote teams across multiple time zones
• Experience partnering with and managing outside consultants and third-party vendors
• Experience implementing third-party tools, both on- and off-prem (SaaS)
• Experience supporting a large, distributed sales team across multiple product lines and divisions

Benefits & Perks

• 401(k) retirement plan with company match
• Traditional healthcare benefits such as medical and dental coverage, onsite health centers, corporate wellness programs, and free behavioral health appointments
• Flexible work schedules including work-from-home options
• Recognition programs with rewards including trips, cash, and paid time off
• Family-friendly benefits including paid parental leave, fertility coverage, adoption assistance, and marriage counseling
• Tailored training resources including free LinkedIn learning courses
• Volunteer time off and employee-driven matching grants
• Tuition reimbursement programs