Product Manager - Medicaid - Remote

About the Role

Key Responsibilities

• Understand the member demographics and profile for Integrated Medicaid / DSNP
• Document end-to-end member experience and help build strategy to fill gaps in experience
• Navigate and understand upcoming changes to Integrated DSNP in accordance with CMS and regulatory requirements
• Act as member subject matter expert for Product Development team as they create overall consumer solutions
• Use voice of consumer to identify actionable product changes and opportunities
• Explore, build and foster relationships with cross-functional partners (Marketing, Operations, Clinical, Regulatory) to drive change and positively impact the member experience
• Develop and deliver innovative member outreach to engage consumers to best fit their needs

Requirements

• 4+ years Integrated DSNP
• 4+ years healthcare / health plan or related experience
• 4+ years member experience
• 2+ years product development or management experience
• Proficiency with MS Office suite (Word, Excel, Visio, and PowerPoint)
• Proficiency with Miro
• Demonstrated ability to communicate ideas clearly and concisely to leadership
• Demonstrated ability to manage products, people and prioritize deliverables
• Proven solid writing, presentation and speaking skills
• Proven organizational skills with ability to be flexible and work with ambiguity

Nice to Have

• Healthcare industry experience
• Solid attention to detail, initiative and self-motivation
• Solid demonstrated ability to lead business initiatives to a successful result
• Demonstrate leadership ability
• Ability to effectively deal with moderate levels of ambiguity, can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, comfortably handles risk and uncertainty
• Excellent written, verbal, and interpersonal communication skills. Effective formal presentation and facilitation skills in a variety of settings.
• Solid analytical abilities, organization, and project / process management skills
• Good problem solving, planning and decision-making skills. Accurately scopes out projects and sets objectives and goals.
• Ability to manage projects simultaneously and achieve goals

Qualifications

• Educational background is not explicitly specified but implied experience in healthcare and product management

Benefits & Perks

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution