Product Manager- Menu & Prices

About the Role

Key Responsibilities

• Be an integral part of defining the product strategy for SpotOn restaurant software suite, with a focus on menu and pricing
• Own and manage the product roadmap, making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities
• Bring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems
• Partner closely with cross-functional teams—including Engineering, Design, Marketing, Data Science, Ops, and GTM—to gather input, align priorities, and deliver impactful solutions
• Analyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth
• Lead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions
• Cultivate strong relationships with internal stakeholders and external partners, acting as the product's advocate and voice of the customer
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products

Requirements

• 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
• Deep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms
• Technically fluent—you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation
• A metrics-driven work style that leverages data to make informed decisions
• Exceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders
• Ability to put yourself in the customer's shoes to understand their needs and how they interact with our products
• Ability to make decisions with imperfect information, lead without authority, and manage chaos, ambiguity, and complexity
• Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus

Nice to Have

• Hands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe)

Qualifications

• 4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software

Benefits & Perks

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with professional development