Product Manager-Workday/ServiceNow

AT&T

Dallas, TX

Full Time

Mid Level

106k-158k

about 2 months ago

Job Description

About the Role

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. The overall purpose of the role is to act as a liaison/Product Owner Delegate for Workday and/or ServiceNow, between business stakeholders and delivery teams, systematically gathering and documenting requirements/user stories to ensure alignment with business needs and successful project delivery.

Key Responsibilities

Collaborate with stakeholders to elicit, analyze, document, and maintain detailed business and technical requirements (Waterfall methodology) or user stories (Agile methodology).
Act as a liaison between business stakeholders and technical teams to ensure clear understanding, alignment of project goals, and effective communication throughout the project lifecycle.
Coordinate and participate in testing and UAT activities to ensure requirements/user stories are accurately implemented and final deliverables meet business requirements and quality standards.
Manage changes to requirements/user stories, assess their impact on project scope, timeline, and resources, and identify and mitigate related risks.
Assist in project planning activities, such as creating timelines and resource allocation plans, while continuously seeking opportunities to improve requirements management/user stories processes and tools.

Requirements

Bachelor's degree (BS/BA) desired in Computer Science.
3+ years of related experience.
Certification is required in some areas.
3+ years of experience with Workday and/or ServiceNow.

Benefits & Perks

Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Working at AT&T

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions. With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

Apply Now