Product Operations Manager

Proofpoint

Draper, UT

Full Time

Senior

about 2 months ago

Job Description

About the Role

Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. The company is devoted to helping customers protect their most critical assets—people—and is a leader in next-generation cybersecurity. The Product Operations Manager role involves creating, maintaining, and improving global pricing processes, collaborating with various teams to ensure a smooth quote-to-cash process, and owning SKU creation and governance.

Key Responsibilities

Work with business partners, such as Product Managers, Product Marketing Managers, and Finance, to influence and optimize SKU creation and management.
Serve as the primary Product Operations business partner across PMM, BMS, Buying Programs, ABP, BU Finance, Revenue Assurance, Legal, and Product Delivery.
Ensure compliance with SKU structure policies, legal requirements, and industry standards.
Coordinate and support operational aspects of the DME product lifecycle.
Develop and implement a data governance framework, policies, and standards to ensure the quality and integrity of product data.
Work closely with cross-functional teams including Launch Ops and Quote to Cash process team leaders.
Define and implement data governance policies and best practices for data quality, discoverability, and access control.
Establish and maintain data quality standards and monitor compliance with standards for Product Data.
Monitor and report on Product Data governance metrics and identify areas for improvement and implement corrective actions.
Lead programs and projects that advance the company's Product Data governance and management goals.

Requirements

10+ years in pricing, business operations, sales operations, or business analytics in enterprise software.
Experience working with Salesforce.
Experience with Excel.
Experience working with cross-functional teams such as Accounting, FP&A, Revenue Accounting, Deals Desk, Renewals, Channel, Order Management, Product Marketing, Product Management, and Sales Operations.
Effective communication skills with all levels of employees.
Database management experience is a plus.
PMO experience is a plus but not required.

Nice to Have

Database management experience.
PMO experience.

Qualifications

Educational background is not explicitly specified, but extensive experience in relevant fields is required.

Benefits & Perks

Competitive benefits package including flexible time off.
Comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year.
Three-week Work from Anywhere option.
Potential for variable compensation and/or equity.

Working at Proofpoint

Proofpoint is an inclusive, diverse, multinational company that values culture fit and 'culture-add'. The organization emphasizes collaboration, appreciation, and hiring the best and brightest to foster a culture of innovation and teamwork. They promote a customer-focused, driven-to-win environment with leading-edge products and encourage applications from people of all walks of life.

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