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Product Owner, MarTech

Wellspan Health

Newtown Square, PA
Full Time
Senior
10 days ago

Job Description

About the Role

The Product Owner, MarTech leads strategic initiatives across the digital commerce ecosystem, improving customer experiences across B2C and B2B2C channels. Operating within a connected landscape of Magento, Sitecore, Microsoft Dynamics, and mobile platforms, this role ensures alignment and execution across teams. The role involves partnering with platform owners, driving cross-functional efforts, and connecting strategy with execution to support marketing and commerce outcomes at PMI.

Key Responsibilities

  • Lead cross-functional, enterprise-level digital initiatives with a focus on marketing and commerce outcomes.
  • Prioritize and drive greenfield projects that support new business opportunities, customer engagement, and digital sales enablement.
  • Partner with platform Product Owners (Magento, Sitecore) to ensure project delivery aligns with technical feasibility and strategic priorities.
  • Work across ecommerce, certification, marketing, sales, IT, and customer experience teams to ensure goals are aligned and dependencies managed.
  • Manage up and down - effectively communicate with executives while enabling cross-functional delivery teams.
  • Coordinate with vendors and external partners to manage technology integrations and resolve challenges.
  • Optimize key ecommerce touchpoints across B2C and B2B2C funnels—from entry points to checkout and post-purchase flows.
  • Infuse digital product thinking with modern marketing and conversion strategies to drive business growth.
  • Advocate for the user across channels (web, mobile, CRM), ensuring consistency and clarity in messaging and experience.
  • Operate within a dynamic marketing and commerce ecosystem including Magento, Sitecore, Adobe Analytics, Microsoft Dynamics, and mobile apps.
  • Navigate interlocks across systems, helping identify dependencies, technical considerations, and integration opportunities.
  • Serve as the connective tissue between technical teams and business stakeholders.
  • Define roadmaps, feature sets, and user stories supporting large-scale initiatives.
  • Participate in Agile ceremonies, including sprint planning, backlog grooming, and reviews to ensure on-time delivery.
  • Coordinate delivery schedules, blockers, and priorities across teams.
  • Use Adobe Analytics and other tools to track KPIs and uncover actionable insights.
  • Lead or support A/B testing, journey analysis, and marketing performance optimization.
  • Inform prioritization through understanding of customer behavior, content performance, and marketing ROI.

Requirements

  • 7+ years of experience in product management, with a strong focus on MarTech or commerce systems.
  • Proven success leading cross-functional initiatives connecting marketing and ecommerce platforms.
  • Strong understanding of B2C and B2B2C commerce models, user engagement, and conversion best practices.
  • Hands-on experience with or strong knowledge of Magento, Sitecore, Adobe Analytics, Microsoft Dynamics, and mobile platforms.
  • Strong communication and stakeholder management skills, including experience with vendor relationships.
  • Agile project delivery experience with coordination across multiple squads or delivery teams.
  • Exceptional communication, stakeholder management, and facilitation skills.
  • Sharp analytical and problem-solving abilities.
  • Skilled in translating business needs into clear, actionable requirements for cross-functional teams.
  • Proven leadership in backlog grooming, user story creation, and sprint planning.
  • Detail-oriented with a focus on delivering business value and user experiences.
  • Proficient in visual documentation tools such as Miro and Visio.
  • Experienced in defining and documenting API integrations, data inputs/outputs, and success metrics.
  • Strong commercial acumen with a focus on customer needs.

Nice to Have

  • Experience with digital marketing strategies and conversion optimization.
  • Knowledge of technical system interlocks and integration considerations.
  • Experience working in a global or diverse environment.

Qualifications

  • High school graduate or equivalency certificate (GED).

Benefits & Perks

  • An excellent total package, with compensation and benefits based upon geographic location.
  • Skill development opportunities to help you grow now and into the future.
  • Access to a global network to enrich your professional experience.
  • Flexible options to help balance work time and personal time.
  • Award and bonus opportunities.

Working at Wellspan Health

We value and nurture an environment of inclusivity and diversity, and a culture of communication and collaboration. Your health, safety, and well-being come first, and we believe in providing a supportive environment where employees can grow professionally while maintaining work-life balance.

Apply Now

Job Details

Posted AtJul 14, 2025
Job CategoryProduct Management
SalaryCompetitive salary
Job TypeFull Time
ExperienceSenior

Job Skills

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About Wellspan Health

Website

wellspan.org

Location

Newtown Square, PA

Industry

Offices of Physicians (except Mental Health Specialists)

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