Program Manager

About the Role

Key Responsibilities

• Guide and lead a team supporting a classified federal network, including helpdesk, network engineering, security, and applications support.
• Ensure the operation of all systems to maintain system availability.
• Maintain the security posture of all program systems and ensure compliance with DOJ standards and policies.
• Validate hardware and software changes before deployment to production.
• Produce and maintain comprehensive system documentation.
• Provide technical support for system incident resolution.
• Participate in performance improvement initiatives.
• Identify, generate, and document common issues to assist the Helpdesk in first-call resolution.
• Assess, manage, and eliminate risks related to program schedule and performance.
• Project short and long-term strategic planning and prepare resource justifications.
• Set priorities, develop work schedules, monitor progress, and report on goals.
• Develop and maintain a strategic roadmap for classified IT supporting business objectives.
• Collaborate with Systems Architects on technical documentation and review deliverables.
• Manage relationships with internal stakeholders and communicate effectively.
• Participate in cross-functional IT and non-IT groups to solve problems.
• Stay current on private cloud capabilities and strategize its use in classified environments.
• Analyze risks and future impacts of decisions, employing critical thinking and problem solving.
• Work with senior management to resolve complex issues.
• Engage in multiple projects from design to deployment and production.
• Collect requirements, define project scope, and plan deployment.
• Identify resources, schedule, and create risk mitigation strategies.
• Plan and schedule project milestones and deliverables.
• Oversee contractor and subcontractor teams, manage conflicts, and perform team assessments.
• Identify and resolve project issues efficiently.
• Design and maintain technical and project documentation.
• Work with executive staff, commands, and agencies to coordinate efforts.
• Provide data-driven metrics and analysis to support organizational decision-making.
• Employ comprehensive project management practices including risk, schedule, cost, quality, change, and resource management.

Requirements

• An active and maintained Top Secret (TS) security clearance, with the ability to upgrade and maintain TS/SCI clearance.
• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Five (5) or more years of experience managing large federal security projects.
• PMP certification.
• Strong written and verbal communication skills.
• Experience supporting classified systems in a 24/7 environment.

Nice to Have

• Seven (7) or more years of overall professional experience.
• Master's Degree preferred.
• Cyber/System Engineering background.
• Ability to solve problems involving complex situations.
• Ability to work in a fast-paced environment and adapt to changing requirements.
• Experience running agile projects.

Benefits & Perks

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend