Program Manager, Creative Marketing Operations

About the Role

Key Responsibilities

• Lead the planning and execution of global marketing campaign workflows, including localization timelines, creative asset planning, and delivery.
• Facilitate cross-functional planning between international marketing and internal creative teams, ensuring alignment on priorities and execution milestones.
• Collaborate with finishing and post teams to oversee the review, QC, and delivery of AV and static assets, including localized versions.
• Support and guide Coordinators on task management, documentation, and meeting follow-ups.
• Liaise with internal partners in talent relations and publicity to ensure timing and asset usage align with campaign goals and approvals.
• Manage campaign documentation and trackers, and provide operational updates and insights to internal teams and executive stakeholders.
• Identify risks and timeline blockers and escalate to senior leadership as needed.
• Ensure SLAs and campaign dependencies are clearly understood across Legal, S&P, Broadcast Synergy, International/Disney+, Paid Media, and other relevant teams.
• Contribute to high-visibility special projects and cross-brand operations efforts driven by senior leadership.
• Recommend improvements to workflows, tools, and communication processes to elevate team efficiency and creative impact.

Requirements

• Minimum of 4 years of experience in entertainment marketing, production, or creative operations—preferably within a studio, network, or streaming environment managing complex relationships with competing priorities while strategically identifying and executing on opportunities for operational efficiency.
• Background in film, media production, or a related creative discipline.
• Strong understanding of post-production workflows and localization processes.
• Proven track record of managing multi-stakeholder creative projects with international scope.
• Experience collaborating with talent relations and publicity teams.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage competing priorities in high-pressure, deadline-driven environments.
• Strong presentation and reporting skills for cross-functional and executive audiences.

Nice to Have

• Proficiency in Airtable, Google Workspace, Adobe Creative Suite, and/or Jira.
• PMP or Scrum certification is a plus.

Qualifications

• BA/BS degree in a relevant field or equivalent work experience.

Benefits & Perks

• A bonus and/or long-term incentive units may be provided as part of the compensation package.
• Full range of medical, financial, and/or other benefits, dependent on the level and position offered.