Programmatic Account Manager

About the Role

Key Responsibilities

• Own day-to-day account management for a portfolio of brand direct & agency clients & partners
• Partner with Sales to develop strategic account plans, drive renewals, and identify upsell opportunities
• Ensure clients are effectively activating Samba TV audience and contextual data across all major DSPs, SSPs, DMPs, and Social Platforms
• Build trusted relationships with stakeholders through proactive communication and white-glove service
• Lead business reviews focused on performance, delivery, and expansion opportunities
• Oversee campaign setup and audience segment delivery across SSP and programmatic buying platforms
• Support clients through the full campaign lifecycle: planning, audience building, activation, and QA
• Provide platform education and training on how to request, build, and deploy Samba TV audiences
• Troubleshoot segment delivery issues and coordinate with technical teams to resolve activation challenges
• Serve as a feedback loop between clients and internal teams to improve ease of activation and audience performance
• Partner with Sales on pre-sale planning, platform demos, and aligning client goals with audience solutions
• Represent Samba's audience products with subject-matter expertise and a client-centric approach
• Collaborate with Product, Measurement, Revenue Operations, and Finance to deliver enhanced solutions

Requirements

• Must live within 50 miles of a Samba Office in NYC, LA, CHI, or SF
• Required in office 3 days a week (Tuesday-Thursday) with a possibility of increasing in the future
• 3-5 years of experience in account management, client services, or programmatic strategy roles
• Deep knowledge of audience activation and programmatic buying across DSPs (e.g., The Trade Desk, DV360, Yahoo DSP)
• Solid working knowledge of DMPs (e.g., LiveRamp, Lotame, Adform) as well as SSPs (e.g., OpenX, Magnite, Freewheel)
• Experience working with agencies and brand-direct clients to deliver audience solutions
• Strong communication and problem-solving skills with a proactive, collaborative approach
• CRM and project management tool proficiency (Salesforce, Jira, Asana, Trello, etc.)
• Strong Excel skills (SUMIFS, INDEX MATCH, pivot tables, VLOOKUP); SQL is a plus
• Deep understanding of the digital advertising and programmatic ecosystem
• BA/BS with a focus on marketing, business, data, or related experience

Nice to Have

• SQL skills

Qualifications

• BA/BS degree with a focus on marketing, business, data, or related field

Benefits & Perks

• Base salary between $80,000 - $90,000 USD per year
• Bonuses, short-term incentives, and long-term incentives
• Health insurance, wellness offerings, life and disability insurance
• Retirement savings plan
• Paid holidays and paid time off (PTO)