Project Coordinator

About the Role

Key Responsibilities

• Define project scope, objectives, timelines, resource requirements for the successful completion of smaller-scale projects or single workstreams within a larger program, in alignment with key stakeholders.
• Champion and produce all typical project documentation using Transformation Office brand templates, including detailed project plans (with change management), RAID log, high-level timeline, project roster, and status reporting. Determine project methodology.
• Identify and record risks and issues that might affect the project, assess their impact and probability, and partner with stakeholders and Project/Program Managers to develop responses to reduce impact on project objectives.
• Gain commitment to ensure corrective actions are taken if costs, timescales, or resources deviate from agreed tolerances.
• Manage the change control process for revisions to the project, ensuring full impact is understood by stakeholders, and act as communication liaison.
• Plan and deliver readiness activities to prepare impacted audiences for change, managing risks to end-user impact.
• Ensure benefits, both tangible and intangible, are identified and tracking is established to validate that investments deliver the expected business value and ROI.
• Demonstrate creative problem solving, solutioning, and decision-making skills, understanding 'good enough.'
• Show proactive ownership and accountability, acting with appropriate urgency.
• Prioritize and manage multiple priorities simultaneously.
• May assist in developing business cases for smaller-scale projects with significant impact to company goals.

Requirements

• Strong communication skills.
• Detail-oriented approach.
• Basic project planning knowledge.
• Proactive problem-solving mindset.
• Accountability.
• Ability to collaborate and support team members.
• Adaptability to fast-paced, dynamic environment.
• Familiarity with Microsoft Office (Teams, SharePoint, Excel, PowerPoint).

Nice to Have

• Experience with project management tools and methodologies.
• Previous experience supporting transformation or change management initiatives.

Qualifications

• Educational background or certifications are not explicitly specified, but implied skills include project planning and communication skills.

Benefits & Perks

• Hybrid Work Model: flexible hybrid working environment (2-3 days a week in the office).
• Flexibility & Work-Life Balance: policies including work from anywhere for up to 8 weeks per year.
• Career Development and Growth: continuous learning, Grow My Way programming, and skills-first approach.
• Industry Competitive Benefits: flexible vacation, mental health days, access to Headspace, retirement savings, tuition reimbursement, incentive programs, and wellbeing resources.
• Culture: inclusive, award-winning environment emphasizing values like customer obsession, fast action, and collaboration.
• Social Impact: paid volunteer days, pro-bono projects, ESG initiatives.
• Making a Real-World Impact: supporting justice, truth, and transparency globally.