Project Coordinator II

About the Role

Key Responsibilities

• Assist with the integration and testing of systems & subsystems, managing and coordinating integration efforts between Public Safety IT subsystems and the NG9-1-1 system.
• Lead technical discussions in integration planning and manage associated action items.
• Coordinate with project leads and subcontractors to review all required interfaces with the NG9-1-1 system.
• Analyze data to identify anomalies, trends, and correlate similar data sets.
• Maintain and monitor project plans, schedules, work hours, budgets, and expenditures.
• Build and maintain relationships with project stakeholders by providing education, guidance, input, and initiatives to support project work.
• Develop project reporting dashboards to support project updates and readouts.
• Facilitate project meetings, take and distribute minutes, and track action items and decisions.
• Gather status updates on tasks, capture risks, issues, and action items, and update plans and documentation.
• Monitor tasks and project milestones to ensure deadlines are met.
• Escalate project risks and issues and collaborate on solutions.
• Ensure adherence to quality standards.
• Perform additional project tasks and duties as required.

Requirements

• Proven experience in task management and project status reporting.
• Understanding of 911 call flow.
• Demonstrated leadership, organizational, and planning skills.
• Ability to prioritize and escalate issues appropriately.
• Proven ability to work in a fast-paced, self-directed environment.
• Excellent communication and presentation skills.
• Quality orientation with a strong eye for detail.
• Competency with MS Office Word, Excel, Outlook, Visio, PowerPoint, SharePoint.
• Experience with collaboration-based (social) project management tools is desired.

Nice to Have

• Experience with collaboration-based (social) project management tools.

Qualifications

• Four-year college degree or three years of 911 systems experience.
• Public Safety Answering Point (PSAP) experience desired.
• Two (2) years of project coordination experience on complex projects desired.