Project Coordinator Services Desk

About the Role

Key Responsibilities

• Manages operational tasks for the program, such as budget management, queue management, and data analysis.
• Managing processes on a transactional level, including sharing guidance for requisition and invoicing.
• Act as an interface between Client company and CTS to ensure timely assistance.
• Deliver any assigned adhoc tasks within SLA.
• Collaborate globally to achieve targets on throughput and accuracy.
• Partner with the client to maintain up-to-date documentation, including SOPs, STPs, and DTPs.
• Handle legal triaging to manage contract types.
• Assist in review, and execute a wide range of agreements/contracts.
• Identify and flag any ambiguous, omitted, or potentially inaccurate statements in contract drafts.
• Conduct thorough risk assessments of contract terms and conditions to identify potential liabilities, compliance issues, or unfavorable clauses as per the client directive.
• Ensure all contracts comply with applicable local, national, and international laws, regulations, and industry standards.

Requirements

• Bachelor's Degree with 2 - 4 years of full-time experience in contract and operations management.
• Must be a clear communicator, with attention to detail.
• Ability to manage complex projects.
• Ability to handle large data sheets.
• Proficient in Google sheets.
• Experience in working with global teams.
• Excellent verbal and written communication.

Nice to Have

• Hands on experience with managing purchase orders, requisitions, & invoices.
• Finance/quantitative background.
• Metrics design and data visualisation.
• Documentation management.
• Legal awareness or expertise.

Qualifications

• No additional formal qualifications specified beyond the bachelor's degree requirement.

Benefits & Perks

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan