Project Manager with Contact Center Exp

About the Role

Key Responsibilities

• Manage cross-functional projects independently.
• Coordinate and oversee contact center projects, ensuring timely delivery and quality.
• Communicate effectively both in writing and verbally with stakeholders.

Requirements

• Must have Contact Center domain knowledge.
• Must have managed cross-functional projects independently.
• Must have great written and verbal communication skills.
• Must have hands-on experience with at least one project management tool like Wrike, MPP, or Teams.
• PM should be Business PM (not IS&T).
• Experience with migration projects from On-premises to Cloud solutions is a plus.

Nice to Have

• Experience with migration projects from On-premises to Cloud solutions.

Benefits & Perks

• Salary range of $81,700-$130,000 a year.