PUBLIC SERVICE & COMMUNITY ENGAGEMENT ASSOCIATE (COUNCIL INTERN (EXE LEV))

About the Role

Key Responsibilities

• Support the Constituent Services Manager by assisting with 311 service requests, tracking cases, and corresponding with residents.
• Prepare case updates, community issue reports, and assist with proactive resident engagement activities.
• Draft and edit materials for newsletters, social media, and public announcements under the Director of Communications' direction.
• Assist in tracking local news coverage and community trends.
• Support the preparation of visual materials (flyers, graphics) using templates when needed.
• Provide internal office support, including meeting preparation, calendar assistance, document organization, and financial reconciliation.
• Maintain databases, RSVP lists, event portfolios, and internal logs.
• Assist with logistics for staff meetings and briefings.
• Staff District F events, including workshops, town halls, and special activations, which may occur in the evenings and on weekends with notice.
• Support event setup, guest management, vendor coordination, and material logistics.
• Staff Council Member or Chief of Staff at District F community meetings and events.

Requirements

• Basic knowledge of grammar, spelling, punctuation, and simple mathematical functions like percentages and ratios, typically acquired through a high school diploma or GED.
• No prior experience required.
• Proficiency in Microsoft Office Suite; familiarity with Canva or basic design software is a plus.
• Highly organized, detail-oriented, proactive, and able to manage multiple priorities independently.
• Excellent verbal and written communication skills.
• Ability to work collaboratively and adapt to shifting priorities.

Nice to Have

• Bachelor's degree (completed or in progress) in Public Administration, Political Science, Communications, Urban Studies, or related field.
• Demonstrated commitment to public service and/or community engagement.

Qualifications

• High school diploma or GED required.
• Preference for candidates with a bachelor's degree or in progress in related fields.

Benefits & Perks

• City of Houston email and system access provided.
• Flexible scheduling of 30 hours per week, with some evening and weekend work required with advance notice.